Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Vivian Hsu

Sydney

Summary

Compassionate and dedicated registered Nurse skilled in patient care, critical thinking, and communication obtain from working in Cardiology and Aged care . Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Equipped with expertise in medical procedures, patient assessments, and care coordination.

Proven ability to enhance patient satisfaction through holistic care and effective communication. Recognized for implementing fall prevention strategies, significantly reducing incidents, while advocating for patients and families in complex medical situations.

Overview

11
11
years of professional experience

Work History

Registered Nurse- Aged Care (7S)

St George Hospital
11.2023 - Current
  • Collaborated with MDT teams to develop comprehensive treatment plans for complex patients with comorbidities, commonly in the Aged care ward
  • Provided support for patients' families during difficult medical decisions or end-of-life care
  • Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
  • Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
  • Collaborated with MDT teams to develop comprehensive care plans for complex cases to promote safe discharge in aged care patients.
  • Quickly responded to situations impacting safety and security for crisis prevention interventions and to control and de-escalate situations.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviours and helping patients regain or improve coping abilities.
  • Utilised critical thinking skills to prioritise nursing interventions based on patients' acuity levels and individual needs.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.

Registered Nurse- Cardiology 5W (New Grad)

St George Hospital
05.2023 - 11.2023
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
  • Managed patients recovering from medical or surgical procedures.
  • Obtained competency in IV heparin, TR band and IV cannulation
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.

Retail Sales Worker

Hype DC
04.2018 - 04.2023
  • Achieved sales targets through effective communication and persuasive selling techniques.
  • Developed strong relationships with customers, resulting in repeat business and increased loyalty.
  • Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
  • Collaborated with team members to achieve monthly sales goals and improve overall store performance.
  • Utilized strong merchandising skills to create visually appealing displays that attracted customers'' attention and boosted sales potential.

Retail Sales Worker

Williams
09.2014 - 04.2018
  • Contributed to a positive work atmosphere by actively participating in team meetings and offering constructive feedback on processes or improvements needed within the store environment.
  • Conducted daily store opening and closing procedures, ensuring proper cash handling and security measures were in place.
  • Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.

Education

Bachelor's of Nursing (Advanced Studies) -

University of Sydney
Sydney, NSW
11-2023

Skills

  • Strong documentation and charting
  • Recognising a deteriorating patient using nursing clinical judgment
  • Fast learner and good time management skills
  • Team player
  • Verbally de-escalating behavioural patients
  • Bilingual Skill (Fluent in Mandarin English)
  • Wound care management
  • Patient education and counselling
  • Cardiac care (with a patient who is on telemetry monitoring)
  • Patient and family advocacy
  • Compassion and empathy
  • IV cannulation qualification
  • Telemetry monitoring

Accomplishments

    - Current Infection Control delegates

    - 7S wellbeing champion (Code lavender)

References

7 South (Aged Care precinct) 

Acting NUM 

Matthew Harget 

Phone 9113 3710 / Pager #722

matthew.harget@health.nsw.gov.au


7 South (Aged Care precinct) 

Clinical Nurse Educator 

Soosy Varghese

Phone 9113 3625 / Pager #1054

soosy.varghese@health.nsw.gov.au


5 West (Cardiology) 

Clinical Nurse Educator 

Anil Peters 

9113 3507 / 9113 3521

anil.peter@health.nsw.gov.au

Timeline

Registered Nurse- Aged Care (7S)

St George Hospital
11.2023 - Current

Registered Nurse- Cardiology 5W (New Grad)

St George Hospital
05.2023 - 11.2023

Retail Sales Worker

Hype DC
04.2018 - 04.2023

Retail Sales Worker

Williams
09.2014 - 04.2018

Bachelor's of Nursing (Advanced Studies) -

University of Sydney
Vivian Hsu