VIVIAN NGUYEN
Mays Hill,NSW
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
2
2
years of professional experience
Work History
ADMINISTRATION ASSISTANT
Master Nuts
03.2024 - Current
- Utilized Excel to organize company files, keeping up-to-date and easily accessible data
- Answered phone calls and emails to provide information
- Maintained accurate customer records
- Managed physical and digital files, monitored spreadsheets and updated reports
- Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
- Recorded expenses and maintained accounting records.
ADMINISTRATION ASSISTANT
The Lodestar
06.2022 - 01.2023
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Utilized Excel to organize company files, keeping up-to-date and easily accessible data
- Answered phone calls and emails to provide information
- Maintained accurate customer records
- Managed physical and digital files, monitored spreadsheets and updated reports
Education
Bachelor of Information Technology - Information Technology And Business Analysis
Macquarie University
Macquarie Park, NSWSkills
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Experienced in Xero and Quickbooks
- Issue invoices and monthly customer statement using Quickbooks
- Cash counting and collect using Excel
- Verbal and Written Communication
- Recordkeeping and File Management
- Typing Speed: 85 wpm
- Be able to work independently
- Attention to detail
- Data Entry
- Confidential Document Control
- Administrative Support
Extracurricular Activities
AIESEC in MACQUARIE:
- Team member (Brand and Marketing), 7/2023 to 12/2024
- Learning to develop and execute marketing campaigns to promote AIESEC programs and events.
- Stalling in Macquarie University Campus to promote AIESEC program.
- Designing marketing materials such as brochures, posters, and social media graphics.
- Team leader (Outgoing Global Volunteer), 1/2024 to 6/2024
- Leading and motivating team members towards achieving AIESEC goals.
- Developing and implementing project plans for sending volunteers abroad.
- Effectively communicating with team members, partners, and volunteers who are Macquarie University's students.
Timeline
ADMINISTRATION ASSISTANT
Master Nuts
03.2024 - Current
ADMINISTRATION ASSISTANT
The Lodestar
06.2022 - 01.2023
Bachelor of Information Technology - Information Technology And Business Analysis
Macquarie University