Vivian Nguyen
Liverpool,NSW
Summary
Dedicated and customer-focused professional with over 5 years in retail and service roles. Skilled in customer service, time management and teamwork. Currently pursuing a Bachelor of Cybersecurity, with strong organizational and multitasking abilities. Bilingual in Vietnamese and English, offering excellent communication skills in diverse environments.
Overview
5
5
years of professional experience
Work History
Store Associate
Gong Cha
02.2022 - 12.2022
- Delivered exceptional customer service in a high-volume bubble tea shop, ensuring customer satisfaction.
- Prepared drinks to exacting quality standards while maintaining efficiency during peak hours.
- Managed inventory by keeping tracks of supplies at the end of sales day.
- Performed cleaning duties to uphold the hygiene standards.
Retail Assistant
Bakery Store
05.2018 - 12.2021
- Assisted customers with inquiries and purchases, creating a welcoming environment.
- Supported bakers with daily production tasks if they required.
- Conducted general cleaning and shelves were fully stocked with fresh items.
Education
Bachelor of Cybersecurity - Cybersecurity
Macquarie University
Sydney, NSW12-2026
High School Diploma -
Miller Technology High School
Sydney08-2023
Skills
- Customer Service: Strong interpersonal and communication skills in fast-paced environments
- Technical: Familiar with computers and Microsoft software
- Organizational: Inventory management, multitasking, and efficient time management
- Languages: Fluent in Vietnamese and English
Timeline
Store Associate
Gong Cha
02.2022 - 12.2022
Retail Assistant
Bakery Store
05.2018 - 12.2021
Bachelor of Cybersecurity - Cybersecurity
Macquarie University
High School Diploma -
Miller Technology High School
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