Vivian Trefny
Canberra,ACT
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
19
19
years of professional experience
Work History
Kitchen Hand
Gungahlin East Lake Club
02.2021 - 02.2023
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated kitchen equipment in accordance with manufacturer instructions.
- Plated and presented food following chef requirements.
- Maintained high personal grooming standards and uniform presentation.
- Maintained composure and work quality while under stress.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Trained new staff on food preparation and safety procedures.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Followed food safety practices and sanitation guidelines.
Child Care Educator
Duckling Early Learning Centre
01.2012 - 02.2021
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Implemented curriculum to enhance classes with learning-focused activities.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Modeled positive behavior and communication skills for students.
- Monitored classroom to verify safe and secure environment.
- Organized and supervised large and small group activities.
- Encouraged use of technology to support student learning.
Receptionist
Novotel Hotel
02.2008 - 01.2012
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Food & Beverage Attendant:
Port Kembla Leagues Club
01.2004 - 12.2008
- Greeted and seated guests to provide friendly and welcoming experience.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Processed payments and provided receipts to establish proof of transaction.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Monitored dining room inventory and replenished as necessary.
Education
High School Diploma -
Certificate IV in Hospitality
Wollongong, NSW02.2005
Skills
- Verbal and written communication
- Customer Service
- Team Work
- Attention to Detail
- Planning and Coordination
Timeline
Kitchen Hand
Gungahlin East Lake Club
02.2021 - 02.2023
Child Care Educator
Duckling Early Learning Centre
01.2012 - 02.2021
Receptionist
Novotel Hotel
02.2008 - 01.2012
Food & Beverage Attendant:
Port Kembla Leagues Club
01.2004 - 12.2008
High School Diploma -
Certificate IV in Hospitality
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