Summary
Work History
Education
Skills
Languages
Generic
Vivian Yao

Vivian Yao

Haymarket,NSW

Summary

Outgoing Barista experienced working in cafe and familiar with coffee, tea and related beverages. Dedicated team player committed to customer satisfaction. Reliable in following merchandising and stocking standards to support smooth daily operations.

Work History

Event Barista

Coffee on Cue Agency
Sydney, NSW
05.2025 - Current
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Controlled line and crowd with quick, efficient service.

Lead Barista

CBA Cafe
Syd, NSW
09.2023 - 04.2024
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.

Corporate Barista

NAB
Sydney, NSW
08.2022 - 07.2023
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Coffee Barista

Top's Kitchen
Surry Hills, NSW
01.2022 - 07.2022
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Greeted guests with pleasant smile and superior customer service.
  • Collected payments and provided accurate change.
  • Supported highest standards of conduct and service to support company reputation.

Coffee Barista

Green & Safe
Shanghai, China
08.2021 - 11.2021
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Greeted guests with pleasant smile and superior customer service.
  • Collected payments and provided accurate change.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Memorized official and off-menu coffee and tea preparations.

Education

Master of Science - Finance

UTS
Sydney
06.2023

Master of Science - Actuarial Science

Macquarie University
Sydney
08.2023 - Current

Skills

  • Coffee Expertise
  • Tea Expertise
  • Coffee and Tea Preparation
  • Espresso Machine Operation
  • Food Serving and Preparation
  • Cash Handling
  • Credit Card Transactions
  • Packaging and Labeling
  • Cleaning and Sanitizing
  • Speedy and Efficient

Languages

Chinese (Mandarin)
Native language
English
Advanced (C1)
C1

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Vivian Yao