Viviana Pop
Castle Hill,NSW
Summary
Professional with solid training in the field of care, offers 2 years of experience in home support. It It guarantees constant attention to safety, comfort and well-being of the customer. Specialization in languages and Interior Design, passion and predisposition for the care of the next.
Overview
6
6
years of professional experience
Work History
Real Estate Agent
Christian Bel RE
Castle Hill, NSW
07.2023 - Current
- Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
- Presented properties to potential buyers to address questions or concerns.
- Prepared newly purchased homes for clients prior to arrival.
- Scheduled and attended appointments per week.
- Coordinated appointments to show homes to prospective buyers.
Au Pair
Laura Nasr
Castle Hill, NSW
06.2023 - Current
- Organized playdates and activities for the children, ensuring their safety at all times.
- Helped children develop social skills through positive reinforcement of behavior.
- Supported household operations by completing laundry, cooking meals and performing light cleaning.
- Communicated with parents about daily activities and any concerning behaviors.
- Enforced rules to teach good manners and maintain safe environment.
- Organized and planned age-appropriate reading, crafts and music lessons.
- Taught basic life skills such as personal hygiene, manners, politeness and respect for others.
- Provided direct-care services for children of varying ages.
- Managed light housekeeping duties including laundry, grocery shopping and errands.
- Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
- Assigned age-appropriate chores to encourage self-confidence and responsibility.
- Created nutritious meals according to dietary guidelines set by parents.
- Monitored sleeping schedules of the children while they napped or slept overnight.
- Employed positive guidance strategies to encourage children and improve behavior.
- Balanced schedules to promote optimal rest, play and educational periods.
Restaurant Team Member
Caffè Concerto Paszkowski
Florence, Italy
01.2023 - 06.2023
- Packaged and bagged cooked food and prepared items.
- Checked expiration dates on food products regularly and replaced expired items.
- Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
- Provided quality customer service with a friendly attitude.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Maintained safe food handling practices to prevent germ spread.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Performed opening side work duties including setting up dining area for guests arrival.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Answered phone calls promptly and handled inquiries from customers courteously.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Au Pair
Cultural Care
Chicago, ILLINOIS
08.2021 - 10.2022
- Organized playdates and activities for the children, ensuring their safety at all times.
- Helped children develop social skills through positive reinforcement of behavior.
- Supported household operations by completing laundry, cooking meals and performing light cleaning.
- Communicated with parents about daily activities and any concerning behaviors.
- Enforced rules to teach good manners and maintain safe environment.
- Bathed and dressed children, teaching grooming, and hygiene.
- Provided transportation to school, extracurricular activities, and other appointments.
- Developed strong relationships with families by exhibiting professionalism throughout employment period.
- Maintained organized and clean children's areas.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Engaged in after-school activities by assisting with sports practice and homework assignments.
- Secured indoor and outdoor premises to protect children.
- Engaged with children on individual basis to build positive, trusting relationships.
- Participated in family events such as birthday parties or holidays celebrations.
- Ensured physical and social well-being of each child.
- Traveled with family to help with vacation activities and childcare.
Showing Assistant
Andrea Bigini
Florence, Italy
06.2018 - 09.2019
- Put together eye-catching displays to attract potential customers and encourage questions.
- Cleaned and organized spaces to maintain neat promotional spaces.
- Answered phone calls from customers inquiring about store hours, location or other information.
- Dialogues in different languages.
- Control and supervision of the place.
- Prompt understanding of instructions, feedback, questions and requests thanks to the ability to actively listen to their interlocutor and quickly elaborate effective responses or actions.
Italian Language Teacher
HUF University
Florence, Italy
07.2019 - 08.2019
- Tutored students requiring additional assistance and exam preparation.
- Developed course plans, syllabi, and lesson outlines for Italian language classes.
- Preparation of material for lessons, including photocopies and bulletin boards.
- Study assistance for American students.
- Teaching basic Italian to American students.
- Creation of activities and dialogues in groups to improve learning the Italian language for American students.
Education
Certificate - Interior Design
New York Institute of Art And Design
New York, United States07-2022
Certificate - CPR First Aid
Cultural Care
Boston, United States07-2021
High School Diploma -
Liceo E Istituto Tecnico Russell-Newton
Florence, Italy06-2021
Baccalaureat - French Language And Literature
Liceo E Istituto Tecnico Russell-Newton
Florence, Italy06-2021
Skills
- Ability to multitask
- Leadership and Teamwork
- Critical thinking and problem solving
- Creativity
- Decision making
- Microsoft PowerPoint
- Microsoft Excel
- Fast learner
- Effective time management
- Computer skills
- Adaptability
- Communication skills
- Ability to work under pressure
- Ability to communicate in different languages
Affiliations
One of my favorite activities is Boxing, discipline I have been practicing for more than 10 years.
I also enjoy Strength train and Lifting as long as walking outside on a sunny day.
One of my biggest passions is traveling, reason why I chose to be an Au Pair around the world.
Languages
English
Professional
Italian
Professional
Spanish
Professional
French
Limited
Romanian
Professional
References
References available upon request.
Timeline
Real Estate Agent
Christian Bel RE
07.2023 - Current
Au Pair
Laura Nasr
06.2023 - Current
Restaurant Team Member
Caffè Concerto Paszkowski
01.2023 - 06.2023
Au Pair
Cultural Care
08.2021 - 10.2022
Italian Language Teacher
HUF University
07.2019 - 08.2019
Showing Assistant
Andrea Bigini
06.2018 - 09.2019
Certificate - Interior Design
New York Institute of Art And Design
Certificate - CPR First Aid
Cultural Care
High School Diploma -
Liceo E Istituto Tecnico Russell-Newton
Baccalaureat - French Language And Literature
Liceo E Istituto Tecnico Russell-Newton
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