Viviana Marcela Moreno Rozo
Vaucluse,NSW
Summary
I am an experienced and dynamic IT Consultant with a proven track record of over 12 years, specialising in SAP. With a blend of analytical prowess and strong interpersonal skills, I excel in driving seamless transformations and fostering collaboration across technical and non-technical teams. Notable achievements include optimising processes at Coopidrogas, resulting in a 400% efficiency increase while reducing costs. I have successfully led various projects, including SAP migrations, ERP platform updates, and implementation of business intelligence solutions. Currently, I am spearheading the design and implementation of a Mini-ERP software to enhance critical business operations for my own venture in Australia. Adaptable and quick to learn, I thrive on challenges and am dedicated to delivering impactful results.
Overview
18
18
years of professional experience
Work History
Assistant
Hairbiz
12.2022 - Current
- Assisted manager in all aspects of business operations.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Prepared clients for hair cuts and styles with soothing shampoo work.
Business Owner
VM Hair Studio
05.2020 - Current
- Company Overview: VM Hair Studio is a mobile hairdresser and stylist providing in-home hair treatments across Sydney
- In addition to managing a close-knit team, I have overseen the development of branding and marketing strategies, as well as client relationship management
- Notably, I have developed Mini-ERP software to support strong management across key business areas, including employee and client databases, as well as systems for bookings, inventory and purchases
- VM Hair Studio is a mobile hairdresser and stylist providing in-home hair treatments across Sydney
- Established strong customer relationships through excellent communication and attentive service.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
Human Resources & Contract Consultant
Inalcon
05.2017 - 01.2018
- Company Overview: Inalcon is a business and management consultancy in the engineering services industry
- In this role, I managed and delivered a number of projects, controlling and monitoring project costs; and providing analysis, design specifications and test plans
- Notably, I also provided training in Valkyria software
- Inalcon is a business and management consultancy in the engineering services industry
SAP Human Resources and Payroll Consultant, Business Analyst, Technological Support Analyst
Coopidrogas
05.2007 - 01.2017
- Company Overview: Coopidrogas is the National Cooperative of Retail Pharmacists, protecting and promoting business development, including product pricing and distribution
- As the SAP Human Resources and Payroll Consultant and a Business Analyst I worked closely with internal stakeholders and consultants, leading SAP-HCM sub-modules to support the delivery of the HCM solution
- As the Technological Support Analyst, I assisted in the mapping of data for the proposed solution structure and the development of data analyses for selection, transformation and migration
- Supporting the SAP landscape for FI, MM and SD and interface with Vocollect, and Knapp
- I was also instrumental in the successful delivery of the projects such as: Migration to SAP Hanna and Business Intelligence, Implementation HCM and Payroll Module, SAP NW ERP platform update project to EhP7 and configuration of the New GL and NIIF(IFRS), UPGRADE SAP (4,6C to 6,0), Implementation VOCOLLECT
- A highlight of this tenure was optimising an execution process, increasing efficiency by 400 per cent and reducing operating costs to see credit note liquidation rise from 60 million to 250 million p/c per month
- Coopidrogas is the National Cooperative of Retail Pharmacists, protecting and promoting business development, including product pricing and distribution
- Collaborated effectively across the business to determine process requirements within an SAP environment and achieve best-in-class design, construction, testing and change management as well as go-live support
- Provided timely and accurate reporting to senior stakeholders, including data analysis and design, to ensure project progression and architect, design and build robust and scalable data solutions
- Managed payroll and salary-packaging processing weekly, fortnightly and monthly; and reconciliations, including Month- and Year-End
- Drove optimisation, testing and tooling to improve the quality of SAP Systems; and created effective KPIs and Dashboards for measuring business performance
- Implemented automated measures to prevent, detect and correct data quality issues and errors in applications
- Managed compliant implementations with minimal downtime through strong system and web application administration and improvements
Education
Master of Project Management -
Universidad EAN
Master of Project Management -
Universite de Quebec
Diploma of Leadership and Management -
Lloyds International College
Bachelor of Industrial Engineering -
Universidad Catolica de Colombia
Master Practitioner - NLP
Society of Neurolinguistic Programming
Skills
- Energetic Leadership
- IT Consulting
- Analytical Skills
- Communication
- Collaboration
- Proactive
- Adaptability
- Team Management
- Technological Acumen
- Project Management
- SAP Cloud Implementations
- Organizational Skills
- Prioritization
- Reporting
- Strategic Thinking
- Process Analysis
- Design
- Configuration
- Testing Solutions
- Data Mining
- Automation
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Problem-solving
Languages
English
Spanish
Softwareproficiencies
- ERP – SAP
SD, MM, FI and HCM
- Microsoft Excel
Software
SAP
Timeline
Assistant
Hairbiz
12.2022 - Current
Business Owner
VM Hair Studio
05.2020 - Current
Human Resources & Contract Consultant
Inalcon
05.2017 - 01.2018
SAP Human Resources and Payroll Consultant, Business Analyst, Technological Support Analyst
Coopidrogas
05.2007 - 01.2017
Master of Project Management -
Universite de Quebec
Bachelor of Industrial Engineering -
Universidad Catolica de Colombia
Master Practitioner - NLP
Society of Neurolinguistic Programming
Master of Project Management -
Universidad EAN
Diploma of Leadership and Management -
Lloyds International College
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