Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
Interests
Technical Skills
Additional Experience
Timeline
Generic

Vivien Boumanns

Yokine,Australia

Summary

Organised and highly motivated professional with a strong background in hospitality, client relations, and event coordination. Recently transitioned into a Community and Events Manager role, leveraging skills in planning, budgeting, stakeholder collaboration, and event execution. Known for clear communication, effective problem-solving under pressure, and taking full ownership to deliver successful outcomes in dynamic environments. Recognised for a strong work ethic, positive can-do attitude, and a proactive, solutions-focused mindset in fast-paced, high-pressure settings. Fluent in German and English, with excellent interpersonal skills and a global outlook. Relocating to Perth for personal reasons and seeking a new opportunity to contribute my adaptability, proactive approach, and commitment to ongoing growth.

Overview

4
4
years of professional experience

Work History

Community & Event Manager

Cub Club
06.2025 - Current
  • Oversee full event lifecycle from concept to completion
  • Manage budgets and negotiate vendor contracts for cost-effective delivery
  • Develop event themes, schedules, and logistics plans
  • Coordinate with venues, suppliers, caterers, and equipment providers
  • Take full ownership of clubhouse operations, including maintenance and supply ordering
  • Build and maintain strong relationships with clubhouse members
  • Ensure compliance with permits and safety standards
  • Manage guest communications, invitations, and RSVPs
  • Act as main contact during events, resolving issues calmly and efficiently
  • Conduct post-event evaluations to drive continuous improvement

Guest Relations Executive

Newman Hotel
06.2024 - 05.2025
  • Managed invoicing and cost tracking using Xero, ensuring accurate financial records and supporting end-of-month reporting processes
  • Led cross-departmental coordination during peak operational periods, fostering teamwork and effective communication to deliver seamless results
  • Negotiate corporate rates to drive revenue growth
  • Coordinate schedules and interdepartmental communication for seamless operations
  • Oversee inventory, office functionality, and real-time room readiness updates
  • Handle daily banking and financial reconciliation across departments
  • Support management in leadership roles, enhancing multi-department efficiency
  • Manage front desk operations, ensuring smooth workflows and exceptional guest experiences

Sales Assistant

KOOKAI
11.2023 - 05.2024
  • Started as a Christmas Casual and retained as a permanent team member
  • Maintained visual merchandising standards to ensure appealing product displays aligned with brand guidelines, boosting in-store engagement and sales
  • Assisted in managing inventory, including stock replenishment and accurate stocktaking, contributing to efficient store operations
  • Monitored fashion trends and consumer behaviour, providing targeted styling recommendations
  • Handled sales transactions efficiently using POS systems, ensuring accuracy and speed during busy periods

Guest Services Coordinator

White & Case LLP
04.2022 - 10.2023
  • Managed international client engagements, ensuring seamless consultations and high-level coordination
  • Organised appointment scheduling, managed calendars and emails, and coordinated travel arrangements for clients and partners
  • Planned and executed appointment scheduling, catering logistics, and cross-functional collaboration to optimize efficiency
  • Managed invoice processing, budget tracking, and financial workflows for accuracy and transparency

Clinic Operations Manager

Plastic Surgery Clinic Dr. Berkei
02.2021 - 04.2022
  • Conducted patient consultations, advising on surgical procedures via PowerPoint presentations
  • Managed social media and strategic upselling, increasing patient engagement and revenue
  • Negotiated supplier contracts, securing cost-effective agreements and premium service quality
  • Resolved patient inquiries with a solutions-focused approach, strengthening satisfaction and retention
  • Oversaw scheduling and clinic operations, ensuring seamless workflows and efficiency

Education

Bachelor of Science - Business Psychology

IU International University
Remote
02-2026

Higher Diploma - Hospitality Management

Le Méridien
Frankfurt, Germany
07.2020

Sociology

Harcum College
Bryn Mawr, PA, USA
06.2014

Skills

  • Administrative Operations
  • Project Management
  • Team Collaboration
  • High Attention to Detail
  • Problem-Solving & Initiative
  • Time Management
  • Communication
  • Stakeholder & Vendor Relationship Management
  • Budget Management & Cost Control

Accomplishments

  • Project Management Certificate
  • Scholarship recipient

Languages

English (Highly proficient)
German (Native)
Spanish (Intermediate)

Interests

  • Sports (HIIT Training, Reforma Pilates, Golf)
  • Travelling
  • Cooking
  • Design

Technical Skills

  • Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Xero (Invoicing & Financial Management)
  • HubSpot (CRM & Marketing Automation)
  • Stripe (Payment Processing)
  • Canva (Graphic Design & Social Media Content Creation)
  • Opera & Preno (Hotel Property Management Systems
  • Lightspeed (Retail & Hospitality POS)


Additional Experience

Au Pair in the USA | June 2014 - June 2016


Timeline

Community & Event Manager

Cub Club
06.2025 - Current

Guest Relations Executive

Newman Hotel
06.2024 - 05.2025

Sales Assistant

KOOKAI
11.2023 - 05.2024

Guest Services Coordinator

White & Case LLP
04.2022 - 10.2023

Clinic Operations Manager

Plastic Surgery Clinic Dr. Berkei
02.2021 - 04.2022

Bachelor of Science - Business Psychology

IU International University

Higher Diploma - Hospitality Management

Le Méridien

Sociology

Harcum College

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Vivien Boumanns