VIVITHA VENUGOPAL

Project Summary:

This project focused on enabling efficient data ingestion and ensuring data availability by analyzing novel datasets from upstream systems such as Power Cloud and Salesforce. Raw data was transformed and shaped into a business-oriented model to support comprehensive, customer-centric analysis within the BIDW environment. The platform also ensured compliance with regulatory data requirements including IPND, ACMA, AEMO, and adhered to Risk and Audit standards.

Roles and responsibilities:

• Facilitated all Agile ceremonies across three Agile teams, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, to ensure consistent team engagement and productivity.
• Actively identified and removed impediments that hindered team progress, enabling sustained velocity and timely delivery of sprint goals.
• Collaborated closely with Business Analysts to ensure requirements were well-defined, prioritized, and aligned with evolving business objectives, thereby empowering development teams to begin work efficiently and with clarity.
• Managed capacity planning for the entire Program Increment (PI), accurately assessing team availability and communicating resource constraints during backlog grooming sessions to support effective sprint scheduling and workload distribution.
• Ensured active Product Owner participation in ideation sessions and capability walkthroughs, facilitating the translation of business needs into clearly defined epics.
• Guided Business Analysts in refining epics into detailed user stories during sprint walkthroughs, fostering a clear understanding of development and testing requirements.
• Oversaw rigorous backlog grooming processes to thoroughly explore prioritized epics, verifying the availability of necessary data for upstream ingestion and reporting, while ensuring compliance with established work processes.
• Swiftly identified and addressed blockers related to business requirements, upstream dependencies, or technical challenges, minimizing disruptions to the development lifecycle.
• Maintained close collaboration with Product Owners, Business Analysts, and Feature Team Leads to build and sustain a well-prioritized, comprehensive backlog for upcoming Program Increments.
• Ensured sprint backlogs were consistently prepared with refined user stories that were development-ready, enabling smooth sprint execution.
• Proactively monitored project progress to identify potential risks or issues that could impact critical go-to-market timelines, promptly escalating and facilitating mitigation strategies to maintain project momentum and delivery commitments.

Project Summary :

Successfully enabled an end-to-end e-Conveyancing solution through integration with Electronic Lodgment Network Operator (ELNO), Sympli, involving coordination with key external entities including Westpac, Australian Stock Exchange (ASX), Reserve Bank of Australia (RBA), Land Title Office, and the State Revenue Office. The program required managing complex data flows across multiple upstream and downstream systems and coordinating across three external vendors under an onsite-offshore delivery model.

• Engaged early with key stakeholders to define and document the test strategy, test plan, and test schedule, ensuring alignment with project objectives and regulatory requirements.
• Governed testing activities in line with the RACI matrix under the Systems Engineering Lifecycle (SELC) framework.
• Led reviews and obtained sign-offs for all critical testing artefacts, including test approaches, scenarios, test cases, and test results.

• Provided oversight for both functional and non-functional testing phases, ensuring compliance with quality standards and risk controls.
• Facilitated entry and exit criteria meetings for System Integration Testing (SIT) and Integrated Acceptance Testing (IAT) to ensure readiness and completion of defined deliverables.
• Validated load assurance and data integrity checks across downstream systems to ensure complete and accurate processing.

• Chaired daily triage meetings with internal and external teams, including development, QA, business analysts, and vendors, to resolve critical defects.
• Managed the full defect lifecycle across SIT, UAT, and IAT, ensuring proper classification, prioritization, and resolution tracking.
• Escalated issues breaching SLA thresholds, ensuring prompt attention and resolution to mitigate delivery risk.
• Maintained audit-compliant defect tracking by ensuring traceability and accuracy in the defect management tool.

• Delivered daily execution reports, defect dashboards, and trend analyses to provide transparency and support data-driven decision-making.
• Collaborated closely with QA, Release Management, and Change Management teams to track code deployments and assess potential impacts to testing.

• Managed and configured test environments to reflect real-world user scenarios and regulatory compliance conditions.
• Prepared and submitted structured test data requests using Equifax-recommended templates to enable effective validation in bureau-level testing environments.

Roles and Responsibilities:

• Facilitated all Scrum ceremonies, including sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospectives, ensuring teams adhered to Agile best practices and delivered value consistently.
• Provided ongoing coaching and mentorship to Agile teams, promoting a positive mindset towards Agile principles and fostering continuous learning and improvement.
• Led Program Increment (PI) readiness by organizing and facilitating pre- and post-PI planning meetings, utilizing Trello boards to coordinate tasks, track progress, and enable effective collaboration between onsite and offshore teams.
• Assisted the Product Owner in managing the product backlog by ensuring clear prioritization, refinement, and alignment with business objectives to enable efficient sprint execution.
• Actively encouraged team cohesion and collaboration by fostering open communication, trust, and a supportive environment that helped overcome impediments and hurdles.
• Proactively monitored project progress to identify risks and blockers early, driving resolution through effective communication and stakeholder engagement to keep projects on track.
• Shielded the Scrum team from external distractions and interruptions, ensuring an optimal work environment that maximized productivity and supported Agile delivery goals.
• Streamlined engineering and development processes by identifying inefficiencies and implementing improvements that enhanced workflow and reduced cycle times.
• Organized and facilitated Bug Bash sessions, engaging cross-functional teams in collaborative defect discovery and resolution to improve overall product quality.

Roles and Responsibilities:

• Facilitating scrum ceremonies (Sprint planning, Daily Stand- up, Backlog grooming, User story pre- fetch, Intermediate Demo, Sprint Review and Sprint retrospective).
• Enabling agile scrum across multiple teams.
• In the management SOS updated the sprint goal progress, Intra dependencies and obstacles coupled with sprint commitment.
• Handled two scrum teams.
• Conducted user story pre-fetch sessions for the upcoming immediate sprint.
• Identify and train pool of scrum masters in agile centre of excellence.
• Enable scrum masters and scrum teams for implementation.

Roles and Responsibilities:

• Handled 4 projects simultaneously in onsite- offshore model with 3 external vendors and delivered successfully within the ERM timelines.
• Planned and estimated test activities to determine effort needed to validate quality of product under test.
• As a primary test manager provided testing governance for all functional and non-functional testing throughout the life cycle of the project (Onsite – Offshore model involving 3 external vendors)
• Assured all testing deliverables and artifacts (Test approach, Test plan, Test cases, Test results) are reviewed and signed – off as per the RACI matrix in SELC (internal repository).
• Lead/ chair daily defect triage calls with representation from testing team, development team, business leads and vendor applications on outstanding defects.
• Lifecycle management of all defects within all testing and pre-production environments (SIT, UAT and IAT). Managed escalation process for any defects exceeding SLA’s
• Developing daily defect status, daily execution status, trending reports and shared with key stakeholders.
• Ensured code drops are aligned with the schedule and immediately raised risk if there is any deviations to meet the schedule.

Roles and Responsibilities:

• Planned and estimated test activities to determine effort needed to validate quality of product under test.
• Mentored junior team members efficiently to generate best output.
• Discovered critical bugs, identified cause, and attained immediate resolution to resume functionality.
• Wrote and executed effective functional tests and carried out exploratory testing to assess product performance.
• Conducted defect triage meetings to inspect for missing, misaligned, or incorrectly installed components and derived actions.

Roles and Responsibilities:

• Preparing test case Document for different components of the system.
• Pemco was a pilot project to implement Agile - XP and gained a good experience as agile tester
• Defect Verification and Reporting.
• Mentoring new team members for application and QA environment Knowledge.
• Peer Review.
• Daily/ Weekly Status Reporting.
• Preparing/ maintaining quality Audit related documents for the project.
• Participated in CMMI 5 Level Audit, representing the Testing practice fork flow.

Roles and Responsibilities:

• Understanding requirements and deriving test scenarios, test cases.
• Clarifying the requirements from onsite- coordinator.
• Ensure the test cases are reviewed and signed off by business analyst before commencing execution.
• Executing the test cases to ensure the requirements are implemented.
• Any deviations from the requirements are raised as a defect in test director and followed the defect life cycle until closure.

Roles and Responsibilities:

• Interacted with customers (Debtor's) to discuss the outstanding debts.
• Convinced and provided solutions to pay the debts.