Viya Frame
Casula,Australia
Summary
Polite and attentive professional offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.
Overview
13
13
years of professional experience
Work History
Clerk (Shipping and Receiving)
DB Schenker
02.2019 - Current
- Scanned documents into digital formats ensuring accuracy of content.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Operated equipment and machinery according to safety guidelines.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Worked with cross-functional teams to achieve goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Administrative Assistant
Russian School in Cabramatta
Cabramatta, Australia
01.2012 - Current
- Demonstrated proficiency in telephone, email, fax, and basic office duties and computer skills
- Assistance to children with their needs
- Project management and risk management activities
- Communication and coordination activities with school staff and parents
- Coordinated catering services for various functions, including sales trainings and department meetings.
- Managed database systems containing customer contact information.
Administration Clerk
Cambridge College International
01.2017 - 12.2018
- Answered telephones, directed calls, and took messages.
- Reviewed invoices for accuracy prior to submitting them for payment approval.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Set and maintained office priorities to meet challenging deadlines with minimal available accommodations.
- Communicated with customers and employees to answer questions or explain information.
- Monitored stock levels of office supplies to ensure adequate availability at all times.
Education Consultant
Alexander Petrov
08.2012 - 12.2016
- Development of network of subagents overseas through the training, assessment and coaching of new staff
- Communication with educational institutions, Department of Immigration and Citizenship, education sub-agents and local authorities overseas
- Organizational support for International students including countries Assessment Level 2, 3 and 4(Israel, Middle East, republics of former USSR)
- Consulting in opening language schools in various regions in Russia and CIS republics
Education
Diploma - Leadership and Management
01.2016
Certificate IV - Training and Assessment
Cambridge College International
01.2015
Certificate III - Business
01.2012
Skills
- Administrative tasks
- Attention to detail
- Cross-Functional Teamwork
- Quality control
References
- Mr. Alexander Petrov, Education Agency 'Alexander Petrov', 0412 555 151
- Mrs. Elena Browne, Deputy Principal of Russian School in Cabramatta, 0450161661
Timeline
Clerk (Shipping and Receiving)
DB Schenker
02.2019 - Current
Administration Clerk
Cambridge College International
01.2017 - 12.2018
Education Consultant
Alexander Petrov
08.2012 - 12.2016
Administrative Assistant
Russian School in Cabramatta
01.2012 - Current
Diploma - Leadership and Management
Certificate IV - Training and Assessment
Cambridge College International
Certificate III - Business
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