Vladyslav Bubnov
Cronulla,NSW
Summary
Originally im from Ukraine, came to Australia in 2010 when I was 5, I am fluent in English, I've done all my schooling in Australia from kindergarten to year 12 and I am getting a diploma in Medical Health and Sciences so then i can move into a Bachelors of Medical Health and Sciences, I do wish to do dentistry after I've completed my studies, I have a years worth of experience in the dental field as I've been an assistant trying to provide the best service i can, and after working for over a year i decided that dentistry is what I want to do, I have built up a lot of skills using computers, using a software named 'Oasis', I have built up a lot of confidence from work and feel very comfortable with patient interaction and guiding them when the help is needed. Organized Dental Receptionist providing detailed customer service and scheduling support. Well-versed liaison between patients, dentist and insurance providers, coding appropriately and managing coverage plans.
Overview
2
2
years of professional experience
Work History
Dental Receptionist
Heathcote Dental Surgery
04.2023 - Current
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
Dental Assistant
Heathcote Dental Surgery
04.2023 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Sterilized rooms and prepped equipment and instruments for 5 - 10 procedures daily.
Delivery Driver
Crust Gourmet Pizza Bar
02.2022 - 01.2023
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.
Education
High School Diploma -
Cronulla High School
Cronulla12.2022
Bachelor of Science - Medical Health And Science
University of Wollongong
Wollongong, NSWSkills
- Phone and Email Etiquette
- Dental Terminology
- Excellent multitasking capability
- Appointment Scheduling
- Payment Processing
- Front Office Management
- Payment Scheduling and Collection
- Incoming Call Reception
- Patient Services
- Patient Relations
- Dental Radiography
- Cash Handling
- Sterilizing Procedures
- Medical Terminology
Hobbies
I really like all forms of water sports and not just swimming, honestly anything to do with the ocean is very entertaining for me and is just feels like home to me being in the water, living in Cronulla is a big factor for this.
Languages
Russian
Full Professional
Ukrainian
Full Professional
English
Native or Bilingual
Additional Information
Heathcote Dental Surgery
Dr Robert Michael Targett
0428144404
enquiry@heathcotedentalsurgery.com.au
Crust Cronulla
Gurpred
Crust manager
0420406124
Timeline
Dental Receptionist
Heathcote Dental Surgery
04.2023 - Current
Dental Assistant
Heathcote Dental Surgery
04.2023 - Current
Delivery Driver
Crust Gourmet Pizza Bar
02.2022 - 01.2023
High School Diploma -
Cronulla High School
Bachelor of Science - Medical Health And Science
University of Wollongong
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