Vogue Pilisi
Melbourne,VIC
Summary
Focused with a strong background in customer interactions and service solutions, I am a highly skilled employee that specialises in conflict resolution, communication, problem-solving, and ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Over the past 2 years, I've balanced the demands of being a professional Model having opportunities that has enhanced my adaptability, time management, and confidence in such dynamic environments. Now, I'm eager eager to contribute my experience, resilience, and proactive mindset to a company that values growth and creativity.
Overview
10
10
years of professional experience
Work History
Fashion Model
Unique Model Management
05.2021 - 12.2024
- Experienced and versatile fashion model with a strong background in editorial, runway, and commercial projects
- Known for professionalism, adaptability, and the ability to bring creative visions to life
- Dedicated and reliable with a natural ability to connect with audiences and embody brand identities
Sales Rep
Collete Hayman
03.2020 - 08.2020
- Dedicated sales professional with a proven ability to provide exceptional customer service, drive sales and build strong client relationships
- Enthusiastic team player with a strong work ethic and a passion for delivering outstanding shopping experiences
Ticket Seller
Ticketmaster NZ
09.2017 - 07.2019
- Able to provide strong customer service in the process of ticket handling
- Handled customer complaints in a calm manner and learned very quick on how to process returns and refunds as required in line with the company lines
- This position also enhanced my ability to further develop my computer skills
Retail Assistant
Stirling Sports
01.2015 - 04.2017
- Responsible for opening and closing the store, ensuring security protocols were followed
- Trained and mentored new team members to achieve high performance standards
- Maintained a high standard of visual merchandising and store displays
- Resolved customer complaints professionally and calm to ensure satisfaction
Education
Certificate - Business Studies
Auckland University of Technology
12.2018
Certificate - Communication Studies
Auckland University of Technology
12.2017
Skills
- Customer Service Excellence
- Communication Skills
- Sales & Cross selling
- Appointment scheduling
- Time Management
- Verbal and written communication
- Team collaboration
- Guest relations
- Visual Merchandising
- Adaptability
- Problem-solving skills
Timeline
Fashion Model
Unique Model Management
05.2021 - 12.2024
Sales Rep
Collete Hayman
03.2020 - 08.2020
Ticket Seller
Ticketmaster NZ
09.2017 - 07.2019
Retail Assistant
Stirling Sports
01.2015 - 04.2017
Certificate - Communication Studies
Auckland University of Technology
Certificate - Business Studies
Auckland University of Technology
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