KHANH TRAN VO (KAYLIN)
Reservoir,VIC
Summary
Education professional prepared to support and guide students with special needs. Proven track record in creating inclusive learning environments that foster growth and development. Valued for collaborative approach and adaptability, ensuring consistent and reliable support for students and colleagues alike. Skilled in differentiated instruction and behaviours management, with focus on positive outcomes.
I am able to teach Mathematics, Chemistry and, Biology knowledge for primary and high school students. Moreover, I have experienced to be the host at English club and online English tutors, I am confident to assists in developing and improving English competency by integrating and applying effective study skills, active reading and note-taking and test-taking strategies.
Overview
2025
2025
years of professional experience
Work History
Vet Assistant Volunteer
Vet Hospital
- Improved patient care by assisting veterinarians with examinations and treatments.
- Supported veterinarian in performing surgeries by preparing instruments, monitoring anesthesia, and providing post-operative care for patients.
- Assisted in emergency situations calmly while supporting veterinarians with critical care procedures to stabilize patients quickly.
- Collected patient biopsies and blood samples for laboratory analysis.
Event Host (Volunteer)
EnglishClubs, English for Children
- Resolved conflict to maintain fun, positive and safe event environments.
- Led creative games and activities to engage and entertain guests during events.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Implemented innovative solutions to common event challenges, resulting in smoother operations and enhanced guest experiences.
Customer Service Representative and Technician
Myfone Repairs
01.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Salesperson
Icollection
01.2023 - 01.2024
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Tutor, Special Needs Students
English Alex Center
01.2021 - 12.2022
- Developed strong relationships with young students and their families, fostering open communication channels to address individual concerns and progress updates.
- Managed challenging behaviors effectively by implementing clear expectations, consistent consequences, and positive reinforcement strategies within the classroom environment and online.
- Enhanced learning experiences for special needs students by implementing individualized education plans tailored to their unique requirements.
- Contributed to a positive learning environment for all students by fostering a culture of inclusivity, empathy, and respect throughout the entire school community.
Customer Service Cashier
Restaurant and Coffee Shops
11.2018 - 06.2020
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Bachelor of Science -
La Trobe University
06.2026
Foundation - Health Science
RMIT University
06.2020
Skills
- Organizational abilities
- Teamwork and Collaboration
- Creative Entertaining
- Problem-solving abilities
- Critical Thinking
- Patience and Empathy
- Communication skills
- Sings and Dance
- Photography knowledge and passion
Languages
Vietnamese
Native or Bilingual
English
Professional Working
Chinese (Mandarin)
Limited Working
Timeline
Customer Service Representative and Technician
Myfone Repairs
01.2024 - Current
Salesperson
Icollection
01.2023 - 01.2024
Tutor, Special Needs Students
English Alex Center
01.2021 - 12.2022
Customer Service Cashier
Restaurant and Coffee Shops
11.2018 - 06.2020
Foundation - Health Science
RMIT University
Vet Assistant Volunteer
Vet Hospital
Event Host (Volunteer)
EnglishClubs, English for Children
Bachelor of Science -
La Trobe University
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