Volkan Ozyurteri

A highly motivated professional with a solid academic foundation in Aviation Management, bringing extensive experience in project management, business development, and operational leadership within the aviation sector. Expertise spans safety compliance, service delivery, digital transformation, and process optimisation, with a proven ability to integrate technology for improved operational outcomes.

Currently serving as National Head of Projects – Ground Services at dnata, leading a wide range of projects across Australian airports. Oversaw more than $3 million in facility upgrades and refurbishments, ensuring projects were completed on time, within budget, and to high-quality standards. Also heads the Innovation and Business Intelligence team, driving AI-driven solutions to enhance safety, streamline efficiency, and standardise processes across dnata’s operations.

Key accomplishments include the successful implementation and leadership of dnata’s Premium Meet & Greet and Lounge services, ‘marhaba,’ achieving a 60% EBIT margin and 700% growth in less than 18 months. Responsible for both operational management and strategic growth, continually innovating to meet evolving customer demands.

Strong emphasis on collaboration and team leadership, consistently working with cross-functional teams and stakeholders at all levels to achieve short-term goals and long-term transformation. Background includes a Bachelor’s degree in Aviation Management from the University of New South Wales (UNSW), with leadership roles such as President of the UNSW Aviation Society.

Passionate about advancing the aviation industry through safety, technological innovation, and brand & commercial enhancement, with a focus on transforming air travel through operational excellence and strategic vision.