Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

VONN OLIVEROS

Melbourne,VIC

Summary

Hardworking and enthusiastic worker with strong organisational skills looking for a step-up/acting role to assist team in achieving company goals. Candidate who is organised and dependable and who can manage multiple priorities while maintaining a positive attitude. Willingness to take on additional responsibilities in order to meet team goals. Over 3 years of experience as a hospitality worker. Excellent reputation for problem resolution and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Mail Officer

Australia Post
04.2023 - Current

- Scanning and sorting Parcels

- Inducting parcels into Machines

- Loading and unloading truck trailers

- Loading and unloading air freights

- Comply with company policies, procedures and safety regulations.

- Practice safe and proper equipment- including tape gun, pallet jacks, conveyor system.

- Communicate effectively with team leaders and coworkers.

Food & Beverage Attendant / Bartender

The Langham Hotels and Resorts
01.2020 - 03.2023
  • Operating EFTPOS and cash registers to process cash and card transactions
  • Complying with the company procedures
  • Providing administrative duties including, inventory management and restocks
  • Mediating problematic situations
  • Maintain a professional and friendly demeanour when serving food and beverage to customers
  • Operating the MICROS to close checks and orders
  • Bartending; making alcoholic and non-alcoholic beverages at a high standard
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.

Steward

The Langham Hotels and Resorts
11.2019 - 03.2020
  • The maintenance of hygienic and sanitary conditions in all food preparation areas, this includes the back of house storage areas, loading docks, food buffets, fridges, freezers, and staff canteens
  • Ensuring that all cleaning is carried out in accordance with Food Hygiene Regulations and the appropriate Health and Safety Legislation
  • Ensuring that the operation and cleaning of all chinaware, glassware, silverware, kitchen hardware and other operating related items is carried out efficiently on a regular basis
  • Ensuring that all stewarding equipment is being used safely and correctly and that it is cleaned and maintained and any repair of maintenance required is reported to the Shift leader and the Maintenance Department
  • Ensuring that all hazardous chemicals and materials are stored in a secure environment
  • Emptying of all rubbish and cardboard to appropriate compactors.
  • Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions.

Store Team Member

Chemist Warehouse
01.2017 - 04.2018
  • Greeted customers and helped them locate merchandise
  • Unpacked, sorted, counted, and labelled incoming merchandise, including items requiring special handling or refrigeration
  • Maintained and cleaned equipment, work areas, shelves, and aisles
  • Restocked storage areas, replenishing items of shelves.
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Interacted positively with team members and customers to promote commitment to organization's vision and values.

Education

Certificate III in Non-Emergency Patient Transport

Victoria University Polytechnic
2021

VCE - Years 11-12

Catholic Regional College Sydenham
2019

Years 7-10

Catholic Regional College North Keilor
2017

Skills

  • Interpersonal Skills: Ability to work with others, solve problems and communicate effectively
  • Personal Attributes: Demonstrated motivation, dedication, and commitment to my studies by successfully completing my VCE
  • Confident in the use of a variety of software programs including Photoshop, PowerPoint, Word, and Excel
  • Building Customer Relationships and Loyalty
  • Flexible and Adaptable
  • Family and Guest Support
  • Patient Companionship

Additional Information

References available upon request.

Timeline

Mail Officer

Australia Post
04.2023 - Current

Food & Beverage Attendant / Bartender

The Langham Hotels and Resorts
01.2020 - 03.2023

Steward

The Langham Hotels and Resorts
11.2019 - 03.2020

Store Team Member

Chemist Warehouse
01.2017 - 04.2018

Certificate III in Non-Emergency Patient Transport

Victoria University Polytechnic

VCE - Years 11-12

Catholic Regional College Sydenham

Years 7-10

Catholic Regional College North Keilor
VONN OLIVEROS