Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Voula Mitris

Family Violence Advocate / Student
Southbank,VIC

Summary

Experienced Managing Director with a personal commitment to supporting individuals affected by family violence. Skilled in case management and service coordination, with a focus on providing personalised assistance. Currently pursuing a Diploma of Community Services to further enhance skills in aiding those in need. Passionate about leveraging experience and education to make a meaningful impact in the community.

Overview

21
21
years of professional experience
2
2
Languages

Work History

Managing Director

Dezign Source Pty Ltd
01.2011 - 01.2017
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organisation.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Handled challenging customers and clients to assist lower-level employees and maintain excellent customer service.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Interacted well with customers to build connections and nurture relationships.
  • Led development of comprehensive business plan to maximize profitability and company performance.

Managing Director

Label Levverage Pty Ltd
01.1996 - 01.2001
  • Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
  • Established a high-performing executive team, recruiting top talent from diverse industries to drive organisational excellence.
  • Strengthened client relationships with regular communication, timely project delivery and high-quality services.
  • Led change and transformation across business areas to deliver benefits and align company resources.
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Monitored and coordinated workflows to optimise resources.
  • Devised and implemented innovative and marketing campaigns to promote products and services.

Education

Diploma of Community Services - Family And Community Services

Holmesglen Institute of TAFE
Melbourne, VIC
04.2001 -

Skills

- Client Interaction
- Case Management
- Communication Skills
- Problem Solving
- Resource Navigation
- Team Collaboration

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Interests

- Public Speaking

- Physical Fitness

- Professional Growth

- Volunteering

Timeline

Managing Director

Dezign Source Pty Ltd
01.2011 - 01.2017

Diploma of Community Services - Family And Community Services

Holmesglen Institute of TAFE
04.2001 -

Managing Director

Label Levverage Pty Ltd
01.1996 - 01.2001
Voula MitrisFamily Violence Advocate / Student