Vo Uyen Nhi Nguyen
Melbourne,VIC
Summary
A proactive and dedicated business student with a focus on Accounting and Tourism and Hospitality Management, expressing strong enthusiasm towards contributing to the mission. Equipped with a proven track record in customer satisfaction and inventory management, as well as hands-on experience in service environments. Known for effective communication skills in three languages and a deep commitment to operational efficiency, it is anticipated to bring a unique perspective and a passion for enhancing financial operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Person in Charge
Don Tojo
Melbourne, Victoria
02.2022 - Current
- Maintained records of employee performance evaluations, attendance and disciplinary actions taken when needed.
- Performed cashiering duties as required during peak periods or in the absence of other staff members.
- Ensured compliance with health and safety regulations in the kitchen and dining areas.
- Worked in cooperation with front and back of house staff to ensure smooth operations.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Waitress Trainee
2 Sister restaurant
Melbourne, Victoria
01.2022 - 03.2022
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Barista
One Dollar coffee shop
Melbourne, Victoria
01.2020 - 01.2021
- Collected payments and provided accurate change.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
BBA - Business
Victoria University
Melbourne, VICSkills
- Team building
- Customer service
- Project management
- Quality control
- Self motivation
- Revenue growth
- Time management
- Cost reduction
- Task prioritization
- Multitasking capacity
- KPI tracking
Languages
English
Professional
Vietnamese
Native/ Bilingual
Chinese (Mandarin)
Elementary
Certification
- Academic Integrity Certificate of Achievement
- Victoria Driver License
Timeline
Person in Charge
Don Tojo
02.2022 - Current
Waitress Trainee
2 Sister restaurant
01.2022 - 03.2022
Barista
One Dollar coffee shop
01.2020 - 01.2021
BBA - Business
Victoria University
Similar Profiles
Norihisa AraiNorihisa Arai
Sales Manager at Tojo Co., Ltd.Sales Manager at Tojo Co., Ltd.
Nimitha KorrapatiNimitha Korrapati
General Manager-Projects at TOJO VIKAS International Pvt LtdGeneral Manager-Projects at TOJO VIKAS International Pvt Ltd
Mario SerioMario Serio
Supervisor at Tojo ProvisionsSupervisor at Tojo Provisions