Summary
Overview
Work History
Skills
Timeline
Generic

Vranda Manocha

Point Cook,VIC

Summary

A motivated and detail-oriented People and Culture Advisor with experience in employee support, onboarding, and HR processes. Passionate about helping create positive workplace cultures and delivering excellent service to both employees and managers. Seeking to contribute my skills in HR and people management to support a dynamic organization and help drive continuous improvement.

Experienced HR professional with a strong background in People and Culture practices, including employee relations, process improvement, and HR systems management. Skilled in providing first-line support, managing employee inquiries, maintaining compliance, and supporting the execution of P&C initiatives. Proven ability to build effective relationships and deliver high-quality service to both employees and management.

Overview

8
8
years of professional experience

Work History

Senior Business Consultant

Origin Energy
07.2017 - 04.2021
  • Manage business accounts, providing retention offers and solutions that aren’t available through online or other channels
  • Specialize in upselling and cross-selling, with a focus on solar and broadband services for both residential and business customers
  • Awarded 'Team of the Year' for FIN 2019
  • Nominated five times for success, winning recognition in two months
  • Member of Origin’s OB Engagement Committee, promoting employee engagement and a healthy workplace culture
  • Work with the WINBACKS team to call customers who left Origin, aiming to retain them and secure new sales opportunities
  • Focus on upselling and cross-selling with each call, consistently meeting and exceeding monthly sales targets
  • Skilled in using SAP for account management and customer interaction

Customer Experience and Sales Agent

TSA Group
02.2017 - 07.2017
  • Delivered exceptional customer experiences for Telstra customers, offering personalized solutions across a range of products
  • Specialized in engaging customers and offering value-based services

IT Recruiter / Talent Sourcing Specialist

Zone IT Solutions
02.2016 - 02.2017
  • Sourced, screened, and recruited candidates for IT roles, specializing in SAP, Oracle, Java, .NET, and other technologies
  • Handled end-to-end recruitment, including resume screening, candidate shortlisting, and interview coordination
  • Worked closely with clients to match skilled professionals with job requirements

IT Technical Recruiter

Navisite, a Time Warner Cable Company
07.2014 - 11.2014
  • Managed internal recruitment for permanent and contract positions, focusing on IT roles for Time Warner Cable in the USA
  • Worked with Peoplesoft for employee joining and termination processes, generating reports related to employee leave and data

Executive Search Consultant

V-Konnect Associates
08.2013 - 08.2014
  • Specialized in headhunting senior IT professionals, including Project Managers, IT Heads, and Senior Developers
  • Managed recruitment for top-tier clients like Sapient, KPMG, and Deloitte
  • Coordinated recruitment drives across multiple cities, ensuring a smooth and efficient process

Skills

  • Employee Relations & Engagement
  • HR Systems & Process Improvement
  • Talent Management & Development
  • Data Integrity & Compliance
  • Recruitment & Onboarding
  • SAP & PeopleSoft Systems

Timeline

Senior Business Consultant

Origin Energy
07.2017 - 04.2021

Customer Experience and Sales Agent

TSA Group
02.2017 - 07.2017

IT Recruiter / Talent Sourcing Specialist

Zone IT Solutions
02.2016 - 02.2017

IT Technical Recruiter

Navisite, a Time Warner Cable Company
07.2014 - 11.2014

Executive Search Consultant

V-Konnect Associates
08.2013 - 08.2014
Vranda Manocha