Vritti Sharma
AINTREE
Summary
I am an enthusiastic and hard-working professional who thrives in fast-paced and dynamic environments. With a strong background in digital operations, HR support, and stakeholder engagement, I bring excellent communication, organisational, and multitasking skills. I am passionate about delivering impactful change, building strong relationships, and ensuring smooth business execution. My ability to collaborate across teams and adapt to evolving priorities makes me well-suited for roles involving change management, business execution, and operational excellence.
Overview
3
3
years of professional experience
Work History
Digital Channel Specialist
National Australia Bank (NAB)
05.2022 - Current
- - Oversaw and optimised NAB’s digital channels, including website, mobile app, and online banking platforms, ensuring seamless customer experiences.
- - Coordinated and delivered digital projects, managing communications, stakeholder engagement, and implementation timelines.
- - Conducted user testing and feedback analysis to enhance customer journeys and drive satisfaction.
- - Utilised analytics tools to monitor performance, identify trends, and recommend improvements.
- - Drafted and circulated communications, collaborated with stakeholders, and ensured compliance with regulatory standards.
- - Provided technical troubleshooting and support to minimise downtime and ensure operational efficiency.
HR/Admin Support (Intern)
Kangacare Disability Support Services
11.2024 - 02.2025
- - Supported onboarding, compliance, and documentation processes for new staff.
- - Assisted in drafting contracts, maintaining employee records, and coordinating training schedules.
- - Contributed to HR process improvement initiatives and compliance reviews.
- - Gained exposure to NDIS frameworks and person-centred HR practices.
Educational Support
Dharra School
01.2025 - 08.2025
- - Assisted in planning and delivering learning activities to support children’s academic and social development.
- - Ensured safe and tidy classroom environments, reducing potential hazards.
- - Worked with special development children aged between 6 - 18, supporting their needs and learning
- - Supported teachers with administrative duties such as filing and resource preparation.
- Participated in professional development opportunities to stay abreast of current trends and best practices in educational support services, enhancing overall effectiveness in the role.
- Assisted in educational support for children by coordinating tutors or extracurricular activities.
- Collaborated with multidisciplinary teams to develop comprehensive educational support plans for students with diverse learning needs.
- Collaborated with multidisciplinary teams of educators, therapists, and support staff to provide comprehensive educational support for all students.
Education
Bachelor of Business - Human Resources
Victoria University
01.2026
VCE Graduate - undefined
Lakeview Senior College
01.2020
Skills
- - Strong written and verbal communication
- - Stakeholder engagement and relationship management
- - Change and risk management knowledge
- - Project coordination and execution
- - Organisational and time management skills
- - Adaptability and problem-solving under ambiguity
- - Data analysis and reporting
- - Knowledge of Corporate & Institutional Banking operations (advantageous)
Languages
Hindi
Native or Bilingual
Timeline
Educational Support
Dharra School
01.2025 - 08.2025
HR/Admin Support (Intern)
Kangacare Disability Support Services
11.2024 - 02.2025
Digital Channel Specialist
National Australia Bank (NAB)
05.2022 - Current
VCE Graduate - undefined
Lakeview Senior College
Bachelor of Business - Human Resources
Victoria University
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