Vincy Siwen FU
Glen Waverley,VIC
Summary
Excelled in team collaboration and problem-solving, significantly enhancing operational efficiency. Skilled in verbal communication, adept at driving positive outcomes and fostering customer relationships.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
17
17
years of professional experience
Work History
Self Emplyment
LL Metals Trading Pty Ltd
04.2014 - 10.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
School Administrative Assistant
Southern Cross Education Institute
12.2013 - 08.2014
- Maintained a welcoming front office environment for students, parents, staff, and visitors to promote positive school culture.
- Enhanced student safety by monitoring visitor access and distributing visitor badges as needed.
- Facilitated effective communication between administration and staff by promptly addressing concerns or inquiries via email or phone calls.
- Managed school calendar updates for holidays, meetings, conferences, workshops, or special events.
- Supported school events and activities by coordinating schedules, logistics, and resources.
- Contributed to efficient class scheduling by organizing room assignments and teacher availability.
- Improved operational efficiency with accurate record-keeping of student attendance, grades, and other relevant information.
- Assisted in budget management by accurately tracking expenses and maintaining detailed financial records.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Event Assistant
Pullman Melbourne Albert Park
01.2008 - 06.2013
- Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
- Participated in pre-event planning meetings, providing input on event themes and strategies for success.
- Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
- Assisted in organizing successful events by collaborating with vendors and suppliers.
- Developed integrated event strategies and conducted on-site events management and follow-up after events.
- Directed team to set up and keep banquet space clean and presentable for guests.
- Performed event coordination for larger parties and gatherings.
- Contributed to positive event outcomes by promptly addressing issues or concerns from attendees or staff members.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
Assistant Administrator
Bureau of Meteorology
02.2009 - 06.2011
- Managed purchasing, stocking and organizing inventory.
- Managed daily schedules and appointments for senior staff, ensuring timely attendance and optimal productivity
- Assisted with employee onboarding process, providing new hires with necessary resources for success in their roles.
- Served as point-of-contact for visitors to the office, projecting a welcoming atmosphere while responding knowledgeably to inquiries regarding the organization''s services or personnel.
- Tracked expenses, processed invoices and completed other related accounting tasks.
- Prepared comprehensive reports on various aspects of the organization''s operations, informing strategic decision-making processes at the executive level.
- Maintained digital databases, physical files and area logs.
- Maintained personnel records and updated internal databases to support document management.
- Evaluated customer needs and feedback to drive product and service improvements.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
Education
Bachelor - Human Resources Management
Latrobe University
Bundoora, VIC11-2013
Diploma - Advanced Diploma of Hospitality
Swinburne University
Melbourne, VIC11-2009
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Organizational skills
- Verbal communication
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Self Emplyment
LL Metals Trading Pty Ltd
04.2014 - 10.2024
School Administrative Assistant
Southern Cross Education Institute
12.2013 - 08.2014
Assistant Administrator
Bureau of Meteorology
02.2009 - 06.2011
Event Assistant
Pullman Melbourne Albert Park
01.2008 - 06.2013
Bachelor - Human Resources Management
Latrobe University
Diploma - Advanced Diploma of Hospitality
Swinburne University
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