Vu Tieu
Pooraka,Australia
Summary
A dedicated and results-driven hospitality professional with extensive experience in restaurant management, retail, and hotel operations. Adept at leading teams, enhancing customer experiences, and driving operational efficiency. Proven track record in managing daily operations, training staff, and optimizing service delivery in fast-paced environments. Committed to delivering exceptional service and exceeding organizational goals.
Professional and experienced sales professional prepared for this role. Strong focus on team collaboration and achieving results. Known for flexibility, reliability, and effective communication. Skills include customer service, inventory management, and sales techniques. Employers value problem-solving abilities and positive attitude.
Overview
3
3
years of professional experience
Work History
Sales Assistant/Customer Service Representative
Harris Farm Market
01.2021 - 01.2024
- Delivered exceptional customer service in a fast-paced retail environment, ensuring customers were assisted with product inquiries and provided with solutions to meet their needs
- Assisted in maintaining inventory levels, restocking shelves, and ensuring product quality
- Worked with team members to implement promotions and sales campaigns, contributing to overall store revenue
Restaurant Manager
Bamboo Restaurant
01.2021 - 01.2023
- Led a team of 6 staff members, including servers, kitchen personnel, and support staff, ensuring high-quality service in a fast-paced dining environment
- Managed daily operations, including overseeing opening and closing procedures, maintaining inventory levels, and coordinating shifts
- Developed and maintained strong customer relationships, ensuring satisfaction and repeat business
- Ensured compliance with health and safety regulations and maintained a clean, organized work environment
Housekeeping Assistant
Meriton Hotel
01.2021 - 01.2022
- Ensured the cleanliness and organization of guest rooms, public areas, and staff areas, adhering to the hotel's cleanliness standards and guidelines
- Performed routine cleaning tasks such as dusting, vacuuming, mopping, and sanitizing bathrooms, changing linens, and replenishing toiletries
Education
Community Service worker
Torrens University SA
11.2024
Business Degree -
Curtin Singapore and Canterbury Institute of Management
01.2022
Skills
- Team Leadership & Staff Management
- Customer Service Excellence
- Problem Solving & Conflict Resolution
- Training & Development
- Event Coordination
Languages
Vietnamese
English
Personal Information
Date of Birth: 06/05/00
Timeline
Sales Assistant/Customer Service Representative
Harris Farm Market
01.2021 - 01.2024
Restaurant Manager
Bamboo Restaurant
01.2021 - 01.2023
Housekeeping Assistant
Meriton Hotel
01.2021 - 01.2022
Business Degree -
Curtin Singapore and Canterbury Institute of Management
Community Service worker
Torrens University SA
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