Vu Duong Chi Nguyen
Melbourne,VIC
Summary
Hardworking employee with excellent customer service, multitasking, and time management abilities. Highly-motivated and organised employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Capable of efficiently working independently and swiftly acquiring proficiency in new skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cosmetic Consultant
Kim Bao Cosmetics
Melbourne, VIC
01.2022 - 12.2022
- Provided information to customers on upcoming promotions, activities and events.
- Developed relationships with clients by providing personalised advice on product selection.
- Processed transactions accurately and efficiently using a point-of-sale system, handling cash and credit card payments.
- Provided excellent customer service by assisting customers with their needs and addressing any inquiries or concerns.
- Kept accurate records of sales data and generated weekly reports for management review.
- Cleaned shelves, counters and tables to maintain organized store.
- Maintained knowledge of sales and promotions, return policies and security practices.
FOH Team Member
Hungryjack
Melbourne, VIC
10.2021 - 12.2022
- Handled customer complaints in a professional manner while providing solutions in order to maintain customer satisfaction levels.
- Communicated effectively with other team members to ensure smooth operation of restaurant activities.
- Brewed coffee and tea and changed out drink station syrups.
- Performed serving, cleaning and stocking ot high standards and provided excellent customer satisfaction.
- Demonstrated knowledge of menu items in order to assist customers with their selections.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Utilised point-of-sale system to process transactions accurately and efficiently.
- Verified that all orders were correct before serving them to customers.
- Promoted special offers or discounts on menu items when appropriate.
Education
Bachelor of Arts - 2D Animation
Collarts
Melbourne, VIC12-2025
High School Diploma -
The University Highschool
Melbourne, VIC11-2023
Skills
- Product and Service Sales
- Adaptability and Flexibility
- Meeting Sales Goals
- Attention to detail
- Teamwork
- Multitasking
- Positive Attitude
- Food and Beverage Knowledge
- Menu Knowledge
- Point of Sale Systems
- Stock Management
- Guest Relations
Certification
- RSA (Responsible Service of Alcohol) Certificate
Languages
English
Full Professional
Vietnamese
Native/ Bilingual
Address
402-408 Latrobe Street
References
References available upon request.
Timeline
Cosmetic Consultant
Kim Bao Cosmetics
01.2022 - 12.2022
FOH Team Member
Hungryjack
10.2021 - 12.2022
Bachelor of Arts - 2D Animation
Collarts
High School Diploma -
The University Highschool
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