VUETIMAIWAI GAUNAVINAKA LEDUA
Alice Springs,NT
Summary
Dependable and hardworking Porter skilled in keeping interior and exterior spaces clean and well-maintained. Accustomed to sweeping, mopping, vacuuming floors, restocking bathrooms, removing trash, cleaning windows and completing all other types of routine and deep cleaning.
Energetic Porter quickly and safely loads luggage and escorts guests to assigned rooms. Meticulously manages assigned tasks and contributes to team goals. Proactively resolves problems and escalates concerns for management support, Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hotel Porter
Crowne Plaza Alice Springs Lasseters
Alice Springs, Northern Territory
03.2023 - 12.2024
- Delivered packages, messages and other items to guest rooms.
- Reported room or property issues to maintenance staff for repairs.
- Transported items such as luggage or mail between departments or locations within the hotel premises.
- Stocked vending machines with snacks and beverages according to established guidelines.
- Maintained cleanliness of public areas, including lobbies, hallways and restrooms.
- Cleaned lobby, lounge and other public areas to maintain health standards and organized, tidy space.
- Used wheeled cart to carry linens, towels and cleaning supplies from room to room.
- Ensured that any lost property is stored securely until collected by owners.
- Discussed guest issues with front desk manager to devise speedy resolutions.
- Monitored area surrounding hotel and addressed potentially dangerous people and situations.
- Provided advice to guests on transportation options near hotel.
- Gathered information from front desk about important and upcoming guests.
- Escorted travelers to and from guest rooms and assisted with luggage.
- Greeted guests at front lobby, directed to check-in and offered assistance with luggage.
- Attached claim checks to bags to efficiently store and organize luggage.
- Hailed taxis and arranged comfortable transportation for hotel guests.
- Oversaw hotel lobby and inspected commonly used equipment to achieve adequate sanitary standards.
- Provided assistance with luggage to and from guest rooms.
- Greeted guests coming in and held doors open for people entering building.
- Answered phone calls promptly, providing requested information or transferring calls as needed.
- Collaborated with other hotel employees by assisting with luggage and exchanging information with front desk staff.
- Delivered newspapers, messages and other items to guest rooms upon request.
- Explained how TV remote, heating/cooling, WiFi access and locks worked to hotel guests.
- Responded quickly to maintenance requests from guests or staff members.
Education
High School Diploma -
Suva Grammar School
Suva, Fiji12-2020
Some College (No Degree) -
Dudley Intermediate School
Suva, Fiji12-2016
Some College (No Degree) -
Annesly Infant School
Suva, Fiji12-2012
Some College (No Degree) -
Suva Methodist Primary School
Suva, FijiSkills
- Guest Relations
- Room Deliveries
- Guest Services
- Loading and Unloading
- Suitcase Storage
- Basic Housekeeping Duties
- Luggage Deliveries
- Message Delivery
- Customer Service Excellence
References
- Mr. Taniela Mavi, Mathematics Department, Suva Grammar School, 679 9877106
- Rev. Mosese Lave, United Pentecostal Church International, Suva, 679 9648541
- Mrs. Neelam Raj, Form Teacher, Dudley Intermediate School, +64220279917
Accomplishments
Inducted as school Prefects for 2015 and 2019
Certification
- Passed Fiji School Leaving Certificate (Year 12 ) in 2020
Languages
English
Professional
Fiji
Native/ Bilingual
References
References available upon request.
Timeline
Hotel Porter
Crowne Plaza Alice Springs Lasseters
03.2023 - 12.2024
High School Diploma -
Suva Grammar School
Some College (No Degree) -
Dudley Intermediate School
Some College (No Degree) -
Annesly Infant School
Some College (No Degree) -
Suva Methodist Primary School
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