Vuong Anh Hoang

• Managed daily restaurant operations to ensure smooth service delivery.
• Trained and supervised staff to maintain high service standards.
• Developed and implemented staff schedules for optimal coverage.
• Maintained inventory levels and ordered supplies as needed.
• Coordinated with kitchen staff for timely meal preparation and delivery.
• Monitored financial transactions and managed cash handling procedures.

• Established welcoming atmosphere by greeting each guest warmly.
• Answered customers' questions, recommended items, and recorded order information.
• Reset tables between guests by restocking low items and wiping down surfaces.
• Assisted servers with delivering food, filling beverages, and retrieving items for guests.

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• Resolved customer complaints in a professional manner to maintain positive relationships with guests.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Supervised and trained staff in customer service, food handling, and safety protocols.
• Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
• Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.

• Supervised daily restaurant operations and staff performance at a renowned dining establishment.
• Trained new employees on service standards and food safety protocols effectively.
• Collaborated with kitchen staff to ensure timely meal preparation and delivery.