Vu Thanh Truc Le
Merrylands,NSW
Summary
Motivated finance student seeking an internship in the finance area to gain hands-on experience, focused on finance and administration jobs, dedication to prompt project completion, and continual adaptation. Outgoing and friendly with a strong drive to succeed, a team-oriented collaborator with reliability, a focus on equitable task distribution through group projects, and motivation to accomplish mutually held goals.
Overview
2
2
years of professional experience
Work History
Sales Associate
Fossil
Homebush, NSW
05.2022 - Current
- Answered incoming telephone calls to provide store, products and services information.
- Assessed customer needs to provide assistance and information on product features.
- Maintained records related to sales for store management.
- Placed special orders or called other stores to find desired items.
- Tracked sales performance metrics to identify trends in the market place.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built and maintained relationships with peers and upper management to drive team success.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Senior Waiter
Mikazuki
Parramatta, NSW
11.2021 - 12.2023
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Served high volume of tables at once and simultaneously supervised serving staff.
- Provided excellent customer service by anticipating guests' needs and ensuring satisfaction.
- Resolved customer complaints promptly and professionally while adhering to company policies related to guest relations issues.
- Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Worked collaboratively with other wait staff to ensure smooth operations during peak hours of service.
Education
Bachelor of Business - Applied Finance
Western Sydney University
Sydney, NSW06-2022
MBA - Entrepreneurship
Universal Business School Sydney (UBSS)
Sydney, NSWSkills
- Retail Loss Prevention
- Product Sales
- Client Account Management
- Upselling
- Problem-Solving
- Multi-Tasking Strength
- Professional Demeanor
Languages
Vietnamese
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
Sales Associate
Fossil
05.2022 - Current
Senior Waiter
Mikazuki
11.2021 - 12.2023
Bachelor of Business - Applied Finance
Western Sydney University
MBA - Entrepreneurship
Universal Business School Sydney (UBSS)
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