Vu The Pham
Cecil Hill ,NSW
Summary
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Product Representative
Goomor Alybeam Pty Ltd
11.2021 - Current
- Boosted product sales by effectively demonstrating features and benefits to potential customers.
- Provided exceptional customer service, resolving issues promptly and maintaining customer satisfaction.
- Addressed each customers' needs and wants to recommend suitable product options.
- Tracked customer and supply chain details for precise and timely fulfillment.
- Kept detailed records of inventories, completed sales and customer information to enhance customer experiences.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Developed production schedules according to manufacture's time frame, customers' project deadline and sales forecasting.
- Worked directly with manufacturing parties to resolve production scheduling issues and conflicts.
- Helped keep inventory accurate by overseeing daily cycle counts.
- Performed data entry to maintain accurate records of inventory levels and shipping and receiving logs for management reports.
Warehouse Assistant
Goomor Alybeam Pty Ltd
09.2019 - 11.2021
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
Restaurant Supervisor
Tre Viet Restaurant
06.2017 - 09.2019
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
Education
Bachelor Year 3 Drop Out - Information Technology
La Trobe University
Sydney, NSW10.2020
Skills
- Client acquisition
- Technical understanding
- Product Demonstration
- Product Knowledge Expertise
- Customer Relations
- Inventory Management
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Timeline
Product Representative
Goomor Alybeam Pty Ltd
11.2021 - Current
Warehouse Assistant
Goomor Alybeam Pty Ltd
09.2019 - 11.2021
Restaurant Supervisor
Tre Viet Restaurant
06.2017 - 09.2019
Bachelor Year 3 Drop Out - Information Technology
La Trobe University
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