Vuu Thuy Diep
Bankstown,NSW
Summary
Proven multitasker and exceptional team player, I enhanced customer satisfaction at Vincent's Noodle House by efficiently managing multiple tables and resolving complaints swiftly. At Hokkaido Baked Cheese Tart, I improved production efficiency and trained staff, showcasing my strong work ethic and exceptional customer service skills. Skilled in cash handling and guest engagement, I consistently exceed employer expectations.
Overview
4
4
years of professional experience
Work History
Server
Vincent's Noodle House
10.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Worked with team during peak hours to maintain smooth operations.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Baker
Hokkaido Baked Cheese Tart
03.2021 - 06.2022
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Trained and supervised new employees on bakery operations and procedures.
Education
Certificate III - English Language
TAFE NSW
NSW01.2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Vincent's Noodle House
10.2022 - Current
Baker
Hokkaido Baked Cheese Tart
03.2021 - 06.2022
Certificate III - English Language
TAFE NSW
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