Vy Do
Canley Heights,NSW
Summary
Dynamic Restaurant Manager with a proven track record at The Hotpot Palace, excelling in team management and inventory control. Enhanced staff productivity through a new scheduling system and developed effective training materials, fostering a culture of customer satisfaction and operational excellence. Passionate about delivering high-quality service and engaging with customers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Manager
The Hotpot Palace
Canley Heights
11.2023 - Current
- Supervised daily operations to ensure efficiency and high-quality service delivery.
- Managed inventory control, optimising stock levels and reducing waste.
- Trained and mentored staff in customer service best practices and operational procedures.
- Implemented new scheduling system, improving staff productivity and service coverage.
- Developed training materials for onboarding new employees, enhancing team performance.
Beauty Therapist Trainee
D'zai Nails
Plumton
07.2023 - 10.2023
Education
Bachelor of Childcare Education
TAFE NSW
NSWSkills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Point of sale (POS) system operation
- Passion for customer satisfaction
Languages
Vietnamese
Native or Bilingual
Chinese (Mandarin)
Limited Working
English
Professional Working
Certification
Art achivement in top 3 at school
Timeline
Restaurant Manager
The Hotpot Palace
11.2023 - Current
Beauty Therapist Trainee
D'zai Nails
07.2023 - 10.2023
Bachelor of Childcare Education
TAFE NSW