Summary
Overview
Work History
Education
Skills
Timeline
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VY LE

Melbourne,VIC

Summary

Experienced barista with strong multitasking abilities and a hardworking, reliable attitude. I thrive in fast-paced environments and stay calm under pressure. I am friendly and approachable, with a strong focus on delivering excellent customer service and creating a positive experience for every customer. I take pride in my work and always aim to maintain high standards in both coffee quality and service.

Overview

9
9
years of professional experience

Work History

Barista

Co Ba Cafe
Melbourne, Victoria
06.2023 - 02.2026
  • Maintain coffee quality by dialing in espresso and adjusting grinder settings throughout the day.
  • Confident handling 5-6kg per day while ensuring consistency.
  • Perform full opening and closing duties, including machine setup and cleaning.
  • Take order and support front of house operations when needed.
  • Monitor stock levels and assist with ordering and inventory control
  • work well in a team and independently during busy shifts.

Travel Consultant

Peace International Travel
Ho Chi Minh city, Vietnam
03.2017 - 01.2023
  • Advised clients on tailored travel packages and visa requirements for diverse destinations.
  • Developed and streamlined travel itineraries and tour arrangements for optimal client satisfaction.
  • Handled customer inquiries, resolved issues, and managed changes under pressure.
  • Collaborated with partners to guarantee seamless service delivery across all operations.
  • Led a team, supporting daily operations to enhance productivity.

Education

BBA -

University of Finance - Marketing
Ho Chi Minh City

Skills

  • Customer service
  • Team collaboration
  • POS system operation
  • Stock management
  • Product upselling
  • Problem-solving

Timeline

Barista

Co Ba Cafe
06.2023 - 02.2026

Travel Consultant

Peace International Travel
03.2017 - 01.2023

BBA -

University of Finance - Marketing
VY LE