VY LE
Melbourne,VIC
Summary
Experienced barista with strong multitasking abilities and a hardworking, reliable attitude. I thrive in fast-paced environments and stay calm under pressure. I am friendly and approachable, with a strong focus on delivering excellent customer service and creating a positive experience for every customer. I take pride in my work and always aim to maintain high standards in both coffee quality and service.
Overview
9
9
years of professional experience
Work History
Barista
Co Ba Cafe
Melbourne, Victoria
06.2023 - 02.2026
- Maintain coffee quality by dialing in espresso and adjusting grinder settings throughout the day.
- Confident handling 5-6kg per day while ensuring consistency.
- Perform full opening and closing duties, including machine setup and cleaning.
- Take order and support front of house operations when needed.
- Monitor stock levels and assist with ordering and inventory control
- work well in a team and independently during busy shifts.
Travel Consultant
Peace International Travel
Ho Chi Minh city, Vietnam
03.2017 - 01.2023
- Advised clients on tailored travel packages and visa requirements for diverse destinations.
- Developed and streamlined travel itineraries and tour arrangements for optimal client satisfaction.
- Handled customer inquiries, resolved issues, and managed changes under pressure.
- Collaborated with partners to guarantee seamless service delivery across all operations.
- Led a team, supporting daily operations to enhance productivity.
Education
BBA -
University of Finance - Marketing
Ho Chi Minh CitySkills
- Customer service
- Team collaboration
- POS system operation
- Stock management
- Product upselling
- Problem-solving
Timeline
Barista
Co Ba Cafe
06.2023 - 02.2026
Travel Consultant
Peace International Travel
03.2017 - 01.2023
BBA -
University of Finance - Marketing