VY NGUYEN
Summary
Committed and professional candidate seeking permanent employment in a dynamic organisation. Personable and astute individual with proven customer service and relationship-building skills. Strong interpersonal skills enhanced by taking part in professional work experience to develop confidence and communication abilities. Understands general employability skills and is dedicated to growth whilst empowering work culture. Hardworking employee pursuing opportunities to learn new skills and contribute to an organisation's success.
Overview
7
7
years of professional experience
Work History
SERVICE ADVISOR
NATIONAL AUSTRALIA BANK
06.2022 - Current
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
- Educated customers on features and benefits of banking products and services.
LEGAL INTERN
ANIKA LEGAL
07.2023 - 09.2023
- Legal Internship for my University course
- Participated in client consultations, helping to address their concerns and provide valuable information regarding their cases.
- Managed case files efficiently, ensuring easy accessibility for attorneys when needed.
SALES ASSISTANT
REBEL SPORTS
01.2020 - 06.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
KFC TEAM MEMBER
KFC
05.2017 - 10.2019
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
LEGAL ASSISTANT
WK LAWYERS
04.2019 - 04.2019
- One week work experience in my chosen field of study during High School
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
Education
Bachelor of Law -
Deakin University
10.2024
Fountain Gate Secondary College
01.2020
Skills
- Strong Work Ethic
- Excellent Communication
- Goal-oriented mindset
- Attention to Detail
Timeline
LEGAL INTERN
ANIKA LEGAL
07.2023 - 09.2023
SERVICE ADVISOR
NATIONAL AUSTRALIA BANK
06.2022 - Current
SALES ASSISTANT
REBEL SPORTS
01.2020 - 06.2022
LEGAL ASSISTANT
WK LAWYERS
04.2019 - 04.2019
KFC TEAM MEMBER
KFC
05.2017 - 10.2019
Bachelor of Law -
Deakin University
Fountain Gate Secondary College
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