Vivian Nguyen
Elanora,Australia
Summary
Experienced with campus operations and administrative management. Utilizes strategic planning and execution to drive campus improvements and student satisfaction. Track record of effective team collaboration and adaptability in dynamic environments.
Overview
20
20
years of professional experience
Work History
Site Manager
The Salvation Army
04.2021 - Current
- Recruit volunteers and paid employees
- Lead a team of 30–40 volunteers and paid-employees to achieve the organizational goals
- Develop staff through coaching, achieve program objectives and deliver superior customer service
- Budget, sales and stock management
- Safety and Monthly Site Inspection
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
International Program Director
LAVY EDUCATION
01.2017 - Current
- Recruiting TESOL teachers and volunteers
- Curriculum design and implement which aligns with language acquisition principles
- Quality Assurance to enhance teachers teaching methods and learners engagement
- Staff management and development
- Resource Management (media, books, learning materials, software)
- Stakeholder Engagement
- Prepared and administered budget for campus with 200 students.
Principal
ENGLISH SCHOOL OF MUINE
12.2007 - 12.2027
- Recruit ESL teachers for different language programs of English School of Muine, including job advertisements, background and reference checks
- Recruit international volunteers for different campuses in Vietnam
- Set up and maintain partnerships and connect donors and all stakeholders
- Connect and set up partnerships with international universities to get students for study abroad programs
- Responsible for curriculum designs, implement which follows government curriculum and school curriculum to guarantee learning and teaching goals’ achievement
- Vietnam and Sweden
Education
Graduate certificate - Education
Queensland University of Technology
09.2024
Short course - Education Management
Oxford University
12.2016
Bachelor of Arts -
University of Ho Chi Minh City
10.2013
Skills
- Curriculum Design
- Operation Management
- Strategic Planning
- Volunteer Management
- Stakeholders Management
- Communication & Negotiation
- Learning Development
- TESOL & ELICOS
- Teamwork & Goal Achieving
- Interpersonal Skills
Timeline
Site Manager
The Salvation Army
04.2021 - Current
International Program Director
LAVY EDUCATION
01.2017 - Current
Principal
ENGLISH SCHOOL OF MUINE
12.2007 - 12.2027
Short course - Education Management
Oxford University
Graduate certificate - Education
Queensland University of Technology
Bachelor of Arts -
University of Ho Chi Minh City
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