Vy Nguyen
Zambrero Rockhampton CBD
Pink Lily,QLD
2
Languages
5
years of professional experience
A friendly and fast-leaner team member, professional with supervisor leadership and communication skills, adept at managing teams to achieve high performance. Skilled in conflict resolution, time management, and strategic planning. Highly flexible and reliable, known for building relationships and driving results. Organized and clean in the workplace, dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Team Supervisor
1 Year 3 Months- Supervised shift operations, maintaining smooth service flow and staff accountability.
- Coordinated front-of-house and kitchen teams to deliver prompt customer service.
- Addressed customer enquiries and complaints professionally, maintaining positive dining experiences.
- Developed a cohesive team environment through regular communication, collaboration, and constructive feedback.
- Monitored food safety, hygiene, and cleaning standards throughout daily operations.
- Managed stock rotation, restocking, and ingredient preparation to support efficient service.
Team Member
1 Year 1 Month- Prepared pizzas, sides, and desserts according to recipe standards and order specifications.
- Assisted team members during high-volume periods to keep workflow efficient and consistent.
- Verified order accuracy before dispatch to support timely delivery and carryout service.
- Followed food safety, sanitation, and quality procedures to maintain operational standards.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained clean, organized workstations, dining areas, and food prep equipment throughout shifts.
Nail Technician Assistant
2 Years 2 Months- Assisted nail technicians with manicure and pedicure services, maintaining efficient appointment flow and client readiness.
- Sanitized tools, stations, and footbaths according to salon hygiene and safety standards.
- Prepared gel, acrylic, polish, and treatment supplies for consistent service delivery.
- Received positive feedback from clients for attention to detail in manicure and pedicure services provided as an assistant technician.
- Performed thorough client consultations to understand individual needs, preferences, and expectations before beginning treatments.
Education
High School Diploma
- Completed Vocational Education and Training (VET) in: Certificate II in Skills for Work and Vocational Pathways
Skills
Staff training
Effective leadership
Employee engagement
Attention to detail
Team supervision
Problem-solving
Work planning
Client communication
Shift adaptability
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Team Supervisor
Zambrero Rockhampton CBD
08.2025 - CurrentRead More
Team Member
Dominos's Pizza
09.2023 - 10.2024Read More
Nail Technician Assistant
Helen Nails Beauty and Spa
05.2022 - 07.2024Read More
Rockhampton State High School
High School Diploma
Read More