Open To Work
Vy Pham
Victoria Park
Work Preference
Summary
Organised customer service professional with experience in retail sales, administration, and event coordination. As Head of HR for Curtin Tennis Club, manage scheduling, communications, member records, and event operations. Build rapport with diverse individuals, address enquiries, and identify needs to provide tailored solutions. Strong social media skills support commitment to enhancing client experiences.
Overview
1
1
year of post-secondary education
1
1
year of professional experience
Work History
Sales Assistant
ASICS
DFO
11.2025 - Current
- Consulted with customers to identify their needs, activity levels and footwear requirements, recommending products tailored to their individual circumstances.
- Handled phone enquiries professionally and provided accurate product and store information.
- Assisted customers through the full sales process, from initial enquiry to purchase.
- Maintain store organization and visual merchandising standards.
- Process sales transactions using point-of-sale systems.
Head of Human Resources
Curtin Tennis Club
Bentley
08.2025 - Current
- Develop employee onboarding procedures for new club members and staff.
- Manage scheduling for training sessions and club events.
- Coordinate committee meetings and manage scheduling across multiple stakeholders.
- Handle confidential member information with professionalism and discretion.
- Draft and send professional emails regarding club activities, events, and member engagement.
- Maintain accurate member records and databases collected through social media platforms, registration forms and club communications.
- Create and post social media content for engagement online.
Education
Bachelor of Commerce - Logistics And Supply Chain Management
Curtin University
Bentley, WA 07.2025 - 06.2026
Skills
- Customer Service & Client Relations
- Front-of-House Operations
- Administrative Support
- Appointment & Booking Coordination
- Consultative Selling & Needs Analysis
- Social Media Content Creation
- Event Planning & Coordination
- Email & Phone Communication
- Database & Records Management
- Attention to Detail
- Time Management & Organisation
- Confidential Information Handling
Timeline
Sales Assistant
ASICS
11.2025 - Current
Head of Human Resources
Curtin Tennis Club
08.2025 - Current
Bachelor of Commerce - Logistics And Supply Chain Management
Curtin University
07.2025 - 06.2026