Results-driven General Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and adaptability, ensuring effective team collaboration and customer satisfaction. Committed to driving business growth through innovative strategies and exemplary leadership qualities.
Overview
24
24
years of professional experience
1
1
Certification
Work History
General Manager- Housing
Gunida Gunyah Aboriginal Corporation
Gunnedah, NSW
03.2009 - 09.2024
Showed residential properties and explained features, value and benefits of available homes.
Advised clients on market conditions, pricing and legal requirements for property transactions.
Conducted property inspections to ensure compliance with applicable regulations and standards.
Attended industry events such as conventions and seminars.
Managed real estate transactions from initiation to closing.
Participated in community outreach programs to promote services offered by the company.
Responded promptly to client inquiries via phone or email.
Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
Scheduled and attended weekly appointments with clients.
Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
Prepared newly purchased homes for clients prior to arrival.
Communicated with clients to determine property needs and budget constraints.
Identified needs of customers promptly and efficiently.
Managed inventory and supplies to ensure materials were available when needed.
Worked effectively in team environments to make the workplace more productive.
Conducted testing of software and systems to ensure quality and reliability.
Completed routine maintenance and repair.
Labourer
Gunida Gunyah Aboriginal Corporation
Gunnedah, NSW
04.2005 - 02.2009
Operated and maintained a variety of equipment including hand and power tools.
Followed all safety procedures when handling hazardous materials in the laboratory setting.
Lubricated, cleaned or repaired machinery or equipment.
Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
Performed regular servicing and preventive maintenance on assigned equipment.
Utilized two-way radios and hand signals to coordinate communication between equipment operators.
Transported heavy items from one location to another using hand trucks or carts.
Loaded or unloaded building materials to distribute machinery or tools.
Ensured that all personal protective gear was worn at all times while on the job site.
Completed variety of physical labor tasks.
Used picks and shovels to dig, spread and level dirt and gravel.
Salesperson
Nerang Fruit Marker
Nerang, QLD
07.2000 - 10.2001
Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Reduced process lags by training employees on best practices and protocols.
Analyzed sales space capacities based on system parameters, securing high stock availability.
Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
Collaborated with team members to develop effective sales plans.
Developed key customer relationships to increase sales.
Operated register, handled cash and processed credit card transactions.
Monitored inventory levels and placed orders as needed.
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Education
Certificate 3 - Business Adminstration
TAFE NSW
Gunnedah, NSW
07-2019
Year 10 Certificate -
Duval High School
Armidale, NSW
11-2000
Skills
Project planning
Relationship building
Workflow planning
Sound judgment
Public relations
Proficient in mentoring
Certification
Class C NSW Drivers Licence
Working With Childrens accreditation
Aboriginal Mentoring Certificate
First Aid Certificate
Timeline
General Manager- Housing
Gunida Gunyah Aboriginal Corporation
03.2009 - 09.2024
Labourer
Gunida Gunyah Aboriginal Corporation
04.2005 - 02.2009
Salesperson
Nerang Fruit Marker
07.2000 - 10.2001
Certificate 3 - Business Adminstration
TAFE NSW
Year 10 Certificate -
Duval High School
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