Microsoft Office
Practise Leader.
Jewish Care, Victoria
- Championed diversity and inclusion efforts within the workplace, cultivating an environment that fosters innovation through diverse perspectives.
- Mentored junior team members, providing guidance on best practices and professional development opportunities to build a strong talent pipeline.
- Streamlined internal processes with the implementation of efficient project management techniques, reducing overall costs and increasing productivity.
- Developed clear communication channels among various department heads, facilitating seamless coordination and collaboration on key projects.
- Implemented rigorous performance management systems that consistently recognized top performers while providing constructive feedback to support ongoing skill development for all employees.
- Optimized resource allocation by instituting effective budgeting strategies that balanced financial priorities with operational requirements.
- Established long-term relationships with clients through exceptional service delivery and proactive engagement, ensuring repeat business and referrals.
- Enhanced client satisfaction by implementing innovative strategies and tailored solutions for their unique needs.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Communicated with clients, ensuring that medical information was kept private.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Spearheaded and implemented new projects to expand scope of engagement.
