Wadi Islam
Condell Park,New South Wales
Summary
Highly organized and dependable candidate skilled in efficiently managing multiple priorities while maintaining a positive attitude. Demonstrated success in achieving team goals by willingly assuming additional responsibilities.
Overview
2
2
years of professional experience
Work History
Front of The House
RASHAYS Casual Dining - Campbelltown
04.2024 - Current
- Resolved guest complaints or concerns professionally and efficiently to ensure customer satisfaction.
- Answered telephone to make reservations and take orders.
- Assisted guests with menu selections, offering recommendations based on dietary preferences and restrictions.
- Coordinated with kitchen staff to ensure timely delivery of food orders, minimizing wait times for guests.
Founder
International Diplomats Initiative
01.2023 - Current
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Established a successful business by identifying market needs and developing innovative solutions.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Led the strategic planning process to define business goals and ensure alignment across all departments.
- Guided team members through periods of change by providing clear communication on expectations and objectives moving forward.
- Enhanced customer experience with introduction of user-friendly online platform.
- Led company through successful rebranding effort, refreshing brand image to appeal to broader audience.
Education
Foundation On Physical Science - Computer And Information Systems Security
University of New South Wales
Sydney, NSW09.2028
High School Diploma -
Mastermind English Medium School Dhanmondi
Dhaka, Bangladesh07.2023
Skills
- Google Certified Coding Courses
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Flexible and Adaptable
- Excellent Communication
- Organizational Skills
- Computer Skills
- Decision-Making
- Problem Resolution
Achievementsandawards
Achievements and Awards:
1. Founding Member of International Diplomats Initiative
- Played a pivotal role in establishing the organization, aimed at fostering global diplomatic relations and cultural exchanges.
2. Head of Volunteer Management
- House of Youth Dialogue
- Led a team of volunteers, ensuring efficient coordination and successful execution of various youth engagement activities.
3. Head of Event Coordination and Public Hospitality
- Student Association Dhaka
- Managed and coordinated major events, overseeing public hospitality and ensuring a smooth experience for all participants.
4. Head of Documentation for Events
- Maple Leaf International School
- Responsible for the accurate and detailed documentation of all school events, ensuring all records were maintained and organized.
5. International Esports Competitor in VALORANT
- Competed at an international level, representing the country in the popular esports game VALORANT, showcasing strategic skills and teamwork.
6. Head of Logistics and International Affiliation
- International Diplomats Initiative
- Oversaw logistics and established international affiliations, enhancing the organization's global outreach and operational efficiency.
Introduction
I am Wadi Islam, originally from Bangladesh, with a passion for extracurricular activities and a drive to make a difference in the world. Currently studying at UNSW College on a foundation course, I aspire to work in the Information Systems field upon graduation.
Publications
Presented workshops on public speaking in various schools to empower young people in extracurricular activities.
Extracurricular Activities
Founder of the International Diplomats Initiative, a UN-based organization. Worked as a general member and head of security at House of Youth Dialogue, a UK-based non-profit organization focused on Model United Nations.
Affiliations
- Beximco Group
- TATA Motors
- Gazi Television
- Dhaka Student Association
- House of Youth Dialogue
- Tasty Treat Bangladesh
- Dhaka Concert Management Board
- Bangladesh Esports Community
Languages
Bengali
Native or Bilingual
English
Full Professional
Hindi
Native or Bilingual
French
Elementary
Timeline
Front of The House
RASHAYS Casual Dining - Campbelltown
04.2024 - Current
Founder
International Diplomats Initiative
01.2023 - Current
Foundation On Physical Science - Computer And Information Systems Security
University of New South Wales
High School Diploma -
Mastermind English Medium School Dhanmondi