Wael Hanna
Fairfield,NSW
Summary
Reliable employee with over 17 years of customer services ,seeking secured position. Offering excellent communication and good judgment.
Dedicated and professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Salad Bar Manager
Social Clubhouse
Iraq, Baghdad
02.2016 - 05.2018
- Motivated staff to perform at peak efficiency and quality.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 98 % accuracy.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Increased revenues by 30%
Computer Salesman
Tech Data
Iraq, Baghdad
01.2005 - 12.2015
- Created descriptions for online computer sales with detailed technical specifications.
- Trained store associates on computer products, technology and service offerings.
- Assisted with computer repair and upgrade orders for customers.
- Documented customer orders and processed accurate payments for products, warranties and support contracts.
- Answered over 60 customer questions about products and services per day, helped locate merchandise and promoted key items.
Education
Year 8 - Secondary Education
Mid Secondary School
Iraq12.1997
Skills
- Staffing and Sales Reporting
- Delegating Assignments and Tasks
- Kitchen Station Restocking
- Sanitation Practices
- Critical Thinking
- Attentive and Observant
- Microsoft Office
- Special Handling
Languages
Arabic
Native or Bilingual
Turkish
Professional Working
English
Full Professional
Timeline
Salad Bar Manager
Social Clubhouse
02.2016 - 05.2018
Computer Salesman
Tech Data
01.2005 - 12.2015
Year 8 - Secondary Education
Mid Secondary School
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