Wael Hanna
Social Clubhouse
Fairfield,NSW
13
years of professional experience
Reliable employee with over 17 years of customer services ,seeking secured position. Offering excellent communication and good judgment.
Dedicated and professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Work History
Salad Bar Manager
2 Years 3 Months- Motivated staff to perform at peak efficiency and quality.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 98 % accuracy.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Increased revenues by 30%
Computer Salesman
10 Years 11 Months- Created descriptions for online computer sales with detailed technical specifications.
- Trained store associates on computer products, technology and service offerings.
- Assisted with computer repair and upgrade orders for customers.
- Documented customer orders and processed accurate payments for products, warranties and support contracts.
- Answered over 60 customer questions about products and services per day, helped locate merchandise and promoted key items.
Education
Year 8 - Secondary Education
Skills
Staffing and Sales Reporting
Delegating Assignments and Tasks
Kitchen Station Restocking
Sanitation Practices
Critical Thinking
Attentive and Observant
Microsoft Office
Special Handling
Languages
Arabic
Native or Bilingual
Turkish
Professional Working
English
Full Professional
Timeline
Salad Bar Manager
Social Clubhouse
02.2016 - 05.2018Read More
Computer Salesman
Tech Data
01.2005 - 12.2015Read More
Mid Secondary School
Year 8 from Secondary Education
Read More