Wafa Issa
Bexley,NSW
Summary
Versatile team member offering over four years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
4
4
years of professional experience
Work History
Online Personal Shopper
Myer
09.2023 - Current
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Service Assistant/Online Personal Shopper
Woolworths
11.2019 - 07.2023
- Resolved client inquiries and issues, maintaining a high level of professionalism and courtesy.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients.
- Assisted team members in improving workflow efficiency by sharing best practices.
- Enhanced overall customer experience with prompt attention to detail and diligent follow-up on pending tasks.
Education
Bachelor of Arts - Primary Teaching
Western Sydney University
Bankstown01.2025
Skills
- Customer service expertise
- Sales experience
- Product picking
- Customer Service
- Online Order Processing
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Online Personal Shopper
Myer
09.2023 - Current
Service Assistant/Online Personal Shopper
Woolworths
11.2019 - 07.2023
Bachelor of Arts - Primary Teaching
Western Sydney University
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