Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Wafaa Soryal

Chipping Norton

Summary

Dynamic Remote Admin Assistant with Art Made Architects.

Clerical Officer with proven expertise at the Communities and Justice Department, in case management and legal documentation. Excelled in enhancing courtroom efficiency and customer satisfaction through effective scheduling and database management. Recognized for meticulous financial reconciliation and a strong commitment to teamwork, ensuring seamless operations and timely task completion.

Overview

25
25
years of professional experience

Work History

Remote Admin Assistant

Art Made Architects
03.2025 - Current
  • Answered phone system, routing calls, delivering messages to staff.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Clerical Officer

Communities and Justice Department
06.2000 - 02.2025
  • Performed administrative tasks such as scheduling hearings, preparing files, filing pleadings.
  • Kept courtroom facilities neat, evidence secured and calendars organized.
  • Monitored defendants released on bail or recognizance until their cases were resolved.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines.
  • Worked effectively in team environments to make the workplace more productive.
  • Updated and maintained databases with current information.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Handled daily cash transactions and maintained petty cash fund.
  • Reconciled bank statements to ensure accuracy of financial records.
  • Completed day-to-day duties accurately and efficiently.
  • Handled accounts payable and receivable, including invoicing and payment processing.
  • Assisted with the preparation of month-end close activities, including reconciliations.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.

Education

Meadowbank TAFE
Sydney, NSW

Departments of Communities And Justice
Sydney, NSW

Skills

  • Case management
  • Scheduling hearings
  • Database management
  • Legal documentation
  • Financial reconciliation
  • Customer service

Languages

Arabic Native/ Bilingual
French Elementary

Timeline

Remote Admin Assistant

Art Made Architects
03.2025 - Current

Clerical Officer

Communities and Justice Department
06.2000 - 02.2025

Meadowbank TAFE

Departments of Communities And Justice

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