Wahid Naaman
Craigieburn,Australia
Summary
Experienced warehouse and operations professional with over 14 years in the FMCG industry. Proven ability to lead night shift teams of up to 20 staff, manage logistics, maintain high standards of health and safety, and deliver excellent customer service. Strong team player with a positive attitude, thrives under pressure, and excels in fast-paced environments.
Overview
24
24
years of professional experience
Work History
Fill-In Distribution Team Leader / OH&S Representative
Tip Top
01.2011 - Current
- Served as Health and Safety Representative
- Acted as Contact Officer (Cert III in Warehousing)
- Coordinated loading and unloading of stock
- Handled customer complaints and phone inquiries
- Scheduled deliveries and managed rosters
- Set up floor layouts to improve operational flow
- Supported internal and external customers with service and product queries
Store Manager / Greengrocer
Tunstall Fresh
01.2004 - 01.2011
- Operated POS systems and handled customer payments
- Provided product guidance and after-sales support
- Priced and displayed merchandise, ensuring store appeal
- Adhered to all health, safety, and hygiene regulations
- Conducted stocktakes and placed orders with suppliers
Assistant Manager
My Mates Pizza
01.2002 - 01.2004
- Assisted with accounting and stock ordering
- Maintained kitchen cleanliness and food prep areas
- Made pizza dough and assisted with food preparation
- Took customer phone orders and managed delivery coordination
Education
Certificate III in Warehousing & Logistics -
01.2016
OH&S Representative Training -
01.2014
Contact Officer Training -
01.2014
VCE Completion -
Hillcrest Secondary College
01.2000
VET Automotive -
Kangan Batman TAFE
01.2000
VET Horticulture -
Kangan Batman TAFE
01.2000
Skills
- Exceptional customer service and communication skills
- Friendly
- Reliable
- Punctual
- Fast learner
- Strong attention to detail
- Works well independently
- Works well within a team
- Strong organizational skills
- Strong time management skills
- Effective under pressure
- Effective in high-volume environments
- OH&S knowledge
- Warehouse logistics expertise
- Can-do attitude
- Proactive problem-solver
References
- Jason Forsyth, Warehouse & Distribution Manager Operations South & West, 0414 314 324
- Edwin Gavargiz, Warehouse & Distribution Manager Operations South & West, 0409 987 197
- Frank Biviano, Logistics Manager Operations South & West, 0424 179 612
- Mohamed El Mustafa, Owner, My Mates, 0420 558 738
- Ibrahim Moustafa, Manager, Tunstall Fresh, 0411 448 575
Personal Information
Date of Birth: 03/31/83
Licences
Heavy Rigid (H/R) Licence, VIC
Timeline
Fill-In Distribution Team Leader / OH&S Representative
Tip Top
01.2011 - Current
Store Manager / Greengrocer
Tunstall Fresh
01.2004 - 01.2011
Assistant Manager
My Mates Pizza
01.2002 - 01.2004
Certificate III in Warehousing & Logistics -
OH&S Representative Training -
Contact Officer Training -
VCE Completion -
Hillcrest Secondary College
VET Automotive -
Kangan Batman TAFE
VET Horticulture -
Kangan Batman TAFE
Similar Profiles
Kathleen GrooverKathleen Groover
Server at Tip TopServer at Tip Top
Sam TownsendSam Townsend
Industrial Cleaner at Tip TopIndustrial Cleaner at Tip Top
Miimetua Tiarua - BradnockMiimetua Tiarua - Bradnock
Key Operator at Tip TopKey Operator at Tip Top
EROS MANESSISEROS MANESSIS
Kitchen Hand at Paolettos PizzaKitchen Hand at Paolettos Pizza
Mandeep KaurMandeep Kaur
Personal Care Assistant at BOLTON CLARKEPersonal Care Assistant at BOLTON CLARKE