Summary
Work History
Education
Skills
Timeline
Generic

Wahida Wahida

Melbourne

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Work History

Customer Service Representative

Woolworths
Springvale
  • Answered customer inquiries and provided accurate information regarding products and services.

  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Volunteer

Noble park primary school
Noble Park
  • Provided guidance and support to fellow volunteers during their shifts.
  • Collaborated with other volunteers to create a positive work environment.
  • Worked with many kids and teachers to support the students through their difficulties.
  • Sat in meetings to discuss improvements that could be made.

Cashier and Server

Ba Ba D restaurant
Springvale
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Operated cash register efficiently and accurately, processed payments by cash and credit.

  • Presented menus and answered questions regarding items.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.

Education

High School Diploma -

Keysborough Secondary College
Melbourne Vic
11-2024

Skills

  • Customer service
  • Conflict resolution
  • Time management
  • Team collaboration
  • Coordination
  • Scheduling
  • Multi-task management
  • Communication

Timeline

Customer Service Representative

Woolworths

Volunteer

Noble park primary school

Cashier and Server

Ba Ba D restaurant

High School Diploma -

Keysborough Secondary College
Wahida Wahida