WAI DENG HON

-Managed daily operations

(ensure a high level of efficiency, consistency, and quality in both food and service.)

-Provied training to new member staff

(ensure trainee handle difficult orders and understood house policies and guidelines.)

-encouraged feedback to implement

(feeback and comment are elements to improve and upgrade environment,food and service.)

• Reconciled cash and credit card transactions to maintain accurate records.

-Maintained a well-organized time-table and managed booking and walk-in guest.

(provided strong communication skill to guest and make sure waiting guest be patiently )

-Assist in training new staff member.

(ensured giving training probably with house policies by enforcing rules)

-Assisted management in analyzing

(customer feeback to areas need of improvement and product upgrade.)