Waikotahi Pitman-Going
Melbourne,VIC
Summary
I am a versatile and hardworking professional with a diverse background in bartending, customer service within a gym environment, and warehouse operations. I pride myself on my commitment to providing exceptional service, highlighted by my strong communication and interpersonal skills. My experience has honed my ability to thrive in high-pressure situations, particularly in the fast-paced hospitality industry. I am adept at managing inventory, streamlining warehouse processes, and ensuring a clean and safe work environment. With a dynamic work ethic and a steadfast dedication to completing tasks, I excel in collaborative team settings, contributing to workplace efficiency and customer/client satisfaction. I am eager to leverage my broad skill set to make a positive impact in my next role.
Overview
4
4
years of professional experience
Work History
Consignment
Lloyds Auctions
06.2023 - 12.2023
- Selecting and consigning items for website
- Taking multiple photos which will be suitable to my client’s sales
- Describing items to advertise potential buyers
- Demonstrated capacity to consign 100+ items whilst working in a team
- Performed management skills and tasks while team leader is away.
- Reported any incidents involving accidents or injury immediately upon occurrence.
- Capacity to lift Heavy objects (well above 20kg)
Warehouse shipper
Lloyds Auctions
03.2023 - 06.2023
- Selecting and preparing items for shipping
- Communicate with customers and shipping services such as Australia Post and TNT to deliver the best results for customers
- Demonstrated capacity to work and assistance in other facilities in the warehouse including Consignment, Consumer and Fine Art and Luxury
- Demonstrated capacity to travel long distances to obtain and deliver items that will benefit and profit the warehouse.
Bartender
Phat Boy, Rubber Chicken, Bistro Sousou, Bahari
Brisbane/Melbourne, QLD/VIC
09.2020 - 12.2022
- Prepare and serve cold beverages such as beers, wines and spirits
- Clean, sanitize work areas, utensils, general equipment and beer kegs
- Check temperatures of freezers, refrigerators
- Greet all customers and present beverage menu
- Discuss beverage items, make suggestions and answer any inquiries
- Describe current promotions and new products
- Take customers orders accurately
- Operate bartending equipment
- Prepare and present cocktails according to establishment recipes.
- Performed opening and closing duties including restocking supplies.
Sou Chef
Bistro Sousou
Melbourne, VIC
07.2021 - 12.2022
- Cook and prepare food in kitchen before service
- Prepare and serve both cold and hot food
- Create compromises to fit a customer's dietary requirements
- Clean and sanitize work areas, utensils and kitchenware
- Able to fulfill all requirements with no prior knowledge or experience.
- Created a positive work environment by encouraging teamwork among staff members.
- Ensured food preparation and presentation met high standards of quality and sanitation.
- Complied with all health department regulations regarding proper food handling methods.
Team Member, Sales & Receptionist
CLM The Bays Gym - New Zealand
Auckland, NZ
07.2019 - 11.2019
- Upsold a variety of customer services including gym memberships, clothing, food and beverages
- Maintained a clean and organized work area throughout shift.
- Thrived in stressful, fast-paced environment during rush hours while maintaining calm and friendly ambiance
- Provide excellent customer service
- Collaborated with staff and solely deployed front of house
- Mentored incoming staff on procedures, cultures and practices
- Undertake training to enhance skills, ensure continuous improvement and implement best industry practices.
Education
Certificate III in Hospitality -
WHL Training
01.2020
Diploma of Animation -
Yoobee College - School of Design
Diploma of Film and Animation -
Yoobee College - School of Design
Certificate of Media Design -
Yoobee College - School of Design
Skills
- Microsoft Office
- Creative Problem Solver
- Customer service
- Bartending
- Cocktail bartending
- Culinary arts
- Very Hardworking
- Positive Attitude
- Teamwork
- Stamina
- Exemplary communication
- Sell to customer needs
- Friendly
- Critical and creative thinker
- Active listener
- Problem solver
- Patient
- Pays attention to details
- Willing to learn
- Ambitious
- Calm
- Focused
- Considerate
- Enthusiastic
- Independent
- Great memory
- Goal-Oriented
- Records Management
- Data Management
Timeline
Consignment
Lloyds Auctions
06.2023 - 12.2023
Warehouse shipper
Lloyds Auctions
03.2023 - 06.2023
Sou Chef
Bistro Sousou
07.2021 - 12.2022
Bartender
Phat Boy, Rubber Chicken, Bistro Sousou, Bahari
09.2020 - 12.2022
Team Member, Sales & Receptionist
CLM The Bays Gym - New Zealand
07.2019 - 11.2019
Certificate III in Hospitality -
WHL Training
Diploma of Animation -
Yoobee College - School of Design
Diploma of Film and Animation -
Yoobee College - School of Design
Certificate of Media Design -
Yoobee College - School of Design
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