Waite Hinton

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.
• Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
• Increased sales revenue by identifying and targeting high-potential accounts.

Owner of Workshop

• Analyzed and located malfunctions in brakes, motors, switches, and control systems.
• Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
• Inspected and tested equipment to locate worn and damaged parts.
• Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
• Calculated costs of materials and labor to prepair detailed repair estimates.

• Collaborated with other mechanics to diagnose and resolve challenging technical problems, promoting a supportive work environment.
• Completed complex repairs on various types of heavy mobile equipment to ensure optimal performance in the field.
• Maintained accurate records of completed work orders, providing clear documentation for future reference or audits.
• Removed worn or faulty components for replacement or repair.
• Troubleshot equipment malfunctions utilizing diagnostic tools and technical manuals.
• Performed routine maintenance and repairs on heavy equipment such as bulldozers and backhoes.

• Inspected and tested equipment to locate worn and damaged parts.
• Analyzed and located malfunctions in brakes, motors, switches, and control systems.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.

• Actively sought opportunities for continuous improvement within the workshop setting, implementing process improvements as needed.
• Fostered positive customer relationships through professional interactions, timely communication, and dedication to providing exceptional service.
• Conducted safety inspections on diesel vehicles, identifying potential hazards and mitigating risks effectively.
• Developed excellent problem-solving skills through hands-on experience working with various diesel engine types and models.