Wai Tung (Isabella) Cheung
Adelaide,SA
Summary
I am an international Social Work student with a strong foundation in customer service and a passion for community well-being,I bring a global perspective and am eager to leverage my diverse background in social support. My customer-facing roles have honed my interpersonal and multitasking skills, fostering attention to detail. I thrive in fast-paced environments, aspiring to merge academic knowledge with practical abilities to positively impact lives.
Overview
3
3
years of professional experience
Work History
Student Officer
Flinders Library, Flinders University
05.2023 - Current
- Assisted students and faculty in accessing library materials and resources
- Answered inquiries and provided guidance on resource utilization
- Collaborated with the team for efficient task completion.
Kitchen Hand/Floor Staff
Eggless Dessert Cafe
05.2023 - Current
- Maintained a clean and organized cafe environment
- Engaged with customers, took orders, and ensured a positive dining experience
- Collaborated with the kitchen team to assist in food preparation and service.
Retail Assistant
JM Pride
09.2024 - 09.2024
- Managed the setup and arrangement of the accessories and crystal decoration booth
- Engaged with customers in a friendly manner, providing product information and assistance.
Teaching Assistant
OmniLearning Centre
11.2022 - 02.2023
- Assisted teachers in lesson preparation and implementation of interactive activities
- Provided support to students.
Sushi Maker
Sushi Train Australia
06.2021 - 11.2022
- Developed a strong passion for the hospitality industry and exceptional customer service
- Worked effectively in a fast-paced environment, demonstrating problem-solving skills.
Swimming Coach
Excel Swim Sport Association
- 09.2019
- Coached children in both group and individual settings, fostering strong swimming skills
- Communicated progress to parents and provided clear instructions to children
- Designed engaging lesson plans balancing learning and fun.
Volunteer Assistant
Tin Yuet Elderly Centre
- 08.2018
- Provided companionship and entertainment to elderly residents
- Set up activities and developed positive relationships with the elderly.
Education
Bachelor's Degree in Social Work - Social Work
Flinders University
12.2025
Bachelor's Degree in Social Work - Social Work
Flinders University
12.2025
SA Police Check
2024
DHS Working With Children Check
2024
Safe Environment Training Certificate
2024
Completed Australia High School Year 11-12 -
University Senior College Adelaide
12.2021
Barista Certificate -
Skills Training College
Hong Kong Secondary School
Hong Kong01.2020
Skills
- Exceptional customer communication skills
- Rapid rapport-building with clients
- Friendly and courteous approach
- Efficient setup and preparation of work environment
- Patience and Tolerance
- Creativity and Innovation
Placement Experience
Reynella East College (Primary School), Student Placement, Feb-July 2024
Worked with children from preschool to Year 6. Developed and implemented activities to enhance the skills and knowledge of children. Demonstrated understanding and application of professional communication skills and terminology used by staff. Applied knowledge and values to impact practice positively. Promoted the well-being of international students by sharing personal experiences and strategies for overcoming difficulties. Fostered a supportive and engaging learning environment.
References
- Briar Tyndall, Library Manager, briar.tyndall@flinders.edu.au, +61 8201 9716
- Jeffrey Lam, Sushi Train Manager, jeffreylam00123@hotmail.com, +61 430 378 881
- Jean Mui, Owner of JM Pride, Jean.mui.mui@gmail.com, +61 452 332 380
Timeline
Retail Assistant
JM Pride
09.2024 - 09.2024
Student Officer
Flinders Library, Flinders University
05.2023 - Current
Kitchen Hand/Floor Staff
Eggless Dessert Cafe
05.2023 - Current
Teaching Assistant
OmniLearning Centre
11.2022 - 02.2023
Sushi Maker
Sushi Train Australia
06.2021 - 11.2022
Swimming Coach
Excel Swim Sport Association
- 09.2019
Volunteer Assistant
Tin Yuet Elderly Centre
- 08.2018
Bachelor's Degree in Social Work - Social Work
Flinders University
Bachelor's Degree in Social Work - Social Work
Flinders University
SA Police Check
DHS Working With Children Check
Safe Environment Training Certificate
Completed Australia High School Year 11-12 -
University Senior College Adelaide
Barista Certificate -
Skills Training College
Hong Kong Secondary School