Summary
Work History
Education
Skills
Languages
Timeline
Generic

Waldemar Szczepaniak

Melburne,VIC

Summary

Experienced Funeral Director's Assistant at Tobin Funerals, adept in compassionate communication and grief counseling. Successfully coordinated logistics and ensured timely services, maintaining OSHA standards. Demonstrated adaptability by tailoring services to individual needs, enhancing customer satisfaction Proficient in managing sensitive documentation and collaborating with teams to deliver exceptional funeral home services. Availability and flexibility to work

Work History

Funeral Director's Assistant

Tobin Funerals
  • Assisted in preparing deceased individuals for viewings and services
  • Supported families during funeral arrangements and service planning
  • Maintained cleanliness and organization of facilities and equipment
  • Coordinated transportation logistics for the deceased to ensure timely arrival
  • Handled paperwork, including death certificates and burial permits, accurately
  • Provided compassionate support to grieving families throughout the process
  • Collaborated with staff to set up memorial displays and service areas
  • Ensured accurate record-keeping for all clients by diligently managing case files and documentation.
  • Provided support to Funeral Director in managing a team of part-time staff ensuring consistent delivery of high-quality services.
  • Provided transportation for deceased individuals from hospitals, nursing homes, or residences to the funeral home.
  • Demonstrated adaptability by tailoring each funeral service according to individual preferences or religious customs.
  • Safeguarded confidentiality of sensitive information by adhering to strict privacy policies when handling client records.
  • Assisted families with selecting caskets, urns, and other memorial products to personalize their loved one''s service.
  • Upheld cleanliness standards within the funeral home facility by performing routine maintenance tasks as needed.
  • Maintained a high standard of professionalism while interacting with grieving family members during difficult times.
  • Collaborated with cemetery staff to arrange burial details and ensure adherence to cemetery regulations.
  • Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
  • Picked up deceased at private homes, hospitals and county morgues.
  • Closed and secured caskets and led funeral corteges to churches and burial sites.
  • Discussed nature of funeral service, disposition of remains and funeral costs with family members.
  • Carried flowers to hearses or limousines for transportation to places of interment.
  • Transported deceased to funeral home.

Education

High School Diploma -

Catholic Seminary
Poznan Poland

Skills

OSHA regulations

Knowledge of software program

Valid state name driver's license

Compassionate communication

Customer response

Customer education

Grief counseling

Family counseling

Funeral home services

Languages

Polish
Native or Bilingual

Timeline

Funeral Director's Assistant

Tobin Funerals

High School Diploma -

Catholic Seminary
Waldemar Szczepaniak