Waleed Ahamd
Sydney,NSW
Summary
"Eager to embark on a rewarding career in the industry, I bring a solid academic foundation and a passion for leveraging technology to drive business success. Ready to contribute my skills and knowledge to a dynamic work environment, I am not only adept at problem-solving but also genuinely happy to learn more. My educational background has equipped me with a strong understanding of business processes, data analysis, and information technology. Possessing excellent communication skills, I am excited to engage with new challenges and continue growing professionally in the ever-evolving field of Business Information Systems."
Overview
5
5
years of professional experience
Work History
Security Officer
BSMS Security
11.2023 - Current
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports of all security breaches and investigations.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Customer Service Representative
JB Hi-Fi
02.2019 - 01.2020
- Implemented feedback loops that encouraged continuous improvement among team members by sharing insights about exceptional service delivery techniques.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Sought ways to improve processes and services provided.
- Increased efficiency and team productivity by promoting operational best practices.
Education
Bachelor of Business Information Systems -
Australian Institute of Higher Education
Sydney, NSW12.2023
Diploma - Information Technology Networking
Hibernia Institute
Sydney, NSW04.2019
Skills
- Database Skills
- Database Development
- Social Media Marketing
- Front End Web Development
- E-Commerce
- Trouble Shooting Software
Video Games, Soccer and Adventure
Video Games: Passionate about strategic and collaborative online gaming, demonstrating strong problem-solving and teamwork skills.
Engage in gaming communities to stay updated on industry trends and emerging technologies.
Soccer: Actively participate in a local soccer league, fostering teamwork, discipline, and physical fitness.
Leadership role as team captain and showcasing effective communication.
Adventure: Pursue outdoor adventures, fostering resilience, adaptability, and a sense of exploration.
Participate in hiking and camping excursions, highlighting a commitment to physical well-being and an adventurous spirit.
Languages
English
Professional Working
Timeline
Security Officer
BSMS Security
11.2023 - Current
Customer Service Representative
JB Hi-Fi
02.2019 - 01.2020
Bachelor of Business Information Systems -
Australian Institute of Higher Education
Diploma - Information Technology Networking
Hibernia Institute
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