Summary
Overview
Work History
Education
Skills
Key Trade Relevant Skills
Languages
Affiliations
Timeline
Generic

WALEED SAJID

Rosebud,Australia

Summary

Ambitious candidate aiming for a Wall & Floor Tiling apprenticeship or Trade Assistant role. Brings expertise in inventory management, customer service, and adherence to safety protocols, coupled with a reliable work ethic and ability to follow quality standards. Committed to delivering high-quality results in the tiling trade.

Overview

5
5
years of professional experience

Work History

Store Operator

7-Eleven
10.2025 - Current
  • Managed store operations independently, executing opening and closing procedures, cash reconciliation, and stock management to ensure smooth daily functions.
  • Provided exceptional customer service by addressing inquiries and resolving complaints effectively to enhance customer satisfaction.
  • Processed cash, EFTPOS, and fuel transactions with complete accuracy, ensuring secure and efficient financial operations.
  • Lifted and restocked heavy inventory (drinks, milk cartons, boxes up to 15-20kg).
  • Maintained cleanliness and safety standards (swept, mopped, checked for hazards).
  • Followed strict food safety and OHS procedures.
  • Completed overnight and weekend shifts to ensure consistent store operations.

Customer Representative

Enhance
02.2024 - 08.2025
  • Resolved customer complaints promptly and efficiently
  • Built rapport with customers through friendly interactions to foster loyalty
  • Delivered accurate product and service information to enhance customer knowledge
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries
  • Executed accurate and efficient data entry to support operational needs

Sales Supervisor

upfield
11.2022 - 09.2023
  • Achieved sales targets and KPIs within assigned territory, including new shop additions and management of company chillers
  • Developed diverse sales portfolio across Bakery, Supermarkets, General Stores, and Wholesale channels in Lahore territory
  • Implemented sustainable Route-To-Market strategy for designated geographical area
  • Execute Trade Marketing plans such as the BBM Star program and the LMT annual locking program
  • Ensure incentive disbursement to customers based on KPI achievement
  • Prepare and deliver comprehensive sales reports to management, covering team performance and mission-related objectives
  • Collaborate with the Area Sales Manager (ASM) by regularly preparing and submitting

General Trade Supervisor

Limited
Lahore, Pakistan
07.2022 - 10.2022
  • Enhanced brand visibility and merchandising across GT channels.
  • Placement of POSM at trade universe through following team members to enhance the visibility of Nestlé Products
  • Organized and distributed POSM for RS&F territory merchandising team, including remote areas.
  • Developed daily monitoring sheets and reports to track merchandising team visits.
  • Reported directly to SPS and project manager regarding project updates and team performance.
  • Increased customer satisfaction by resolving issues
  • Used Microsoft Word and other software tools to create documents and other communications

Channel Supervisor

B for LG Nestle
Lahore, Pakistan
12.2021 - 06.2022
  • Analyzed channel data to generate insights for strategic decisions.
  • Tracked performance and merchandising adherence of contractual outlets against set KPIs, ensuring effective channel activations.
  • Supported Channel Sales Management team with timely month-end sales reporting and analysis, enhancing data-driven decision-making.
  • Support the Lahore channel team in negotiating the best in-store locations for channel contracts & executions
  • Coordinated with vendors to secure quality branding and accurate pricing.
  • Actively listened to customers, resolved concerns promptly, and escalated major issues to ASM for swift resolution.
  • Prepared a variety of different Presentation reports and documents

Education

Certificate III - Wall & Floor Tiling

Pakenham Institute
Pakenham, VIC
12-2026

MBA -

Polytechnic Institute Australia
Geelong, VIC
03-2026

Bachelor of Business Administration -

Superior University
Lahore, Pakistan
01-2022

ICS - Physics

Govt. Khawaja Rafique Shaheed College
Lahore, Pakistan
01-2018

Skills

  • Inventory management
  • Material handling
  • Product knowledge
  • Safety protocols
  • Facility maintenance
  • Product merchandising
  • Measurement
  • Customer service
  • Team collaboration
  • Inventory management

Key Trade Relevant Skills

  • Manual handling & physical fitness (lifting heavy stock, standing for long hours)
  • Following instructions & safety protocols
  • Basic tool familiarity & measurement (quick to learn new equipment)

Languages

English
Professional

Affiliations

  • Gym sessions and outdoor playing activities

Timeline

Store Operator

7-Eleven
10.2025 - Current

Customer Representative

Enhance
02.2024 - 08.2025

Sales Supervisor

upfield
11.2022 - 09.2023

General Trade Supervisor

Limited
07.2022 - 10.2022

Channel Supervisor

B for LG Nestle
12.2021 - 06.2022

Certificate III - Wall & Floor Tiling

Pakenham Institute

MBA -

Polytechnic Institute Australia

Bachelor of Business Administration -

Superior University

ICS - Physics

Govt. Khawaja Rafique Shaheed College
WALEED SAJID