WALEED SAJID
Rosebud,Australia
Summary
Ambitious candidate aiming for a Wall & Floor Tiling apprenticeship or Trade Assistant role. Brings expertise in inventory management, customer service, and adherence to safety protocols, coupled with a reliable work ethic and ability to follow quality standards. Committed to delivering high-quality results in the tiling trade.
Overview
5
5
years of professional experience
Work History
Store Operator
7-Eleven
10.2025 - Current
- Managed store operations independently, executing opening and closing procedures, cash reconciliation, and stock management to ensure smooth daily functions.
- Provided exceptional customer service by addressing inquiries and resolving complaints effectively to enhance customer satisfaction.
- Processed cash, EFTPOS, and fuel transactions with complete accuracy, ensuring secure and efficient financial operations.
- Lifted and restocked heavy inventory (drinks, milk cartons, boxes up to 15-20kg).
- Maintained cleanliness and safety standards (swept, mopped, checked for hazards).
- Followed strict food safety and OHS procedures.
- Completed overnight and weekend shifts to ensure consistent store operations.
Customer Representative
Enhance
02.2024 - 08.2025
- Resolved customer complaints promptly and efficiently
- Built rapport with customers through friendly interactions to foster loyalty
- Delivered accurate product and service information to enhance customer knowledge
- Assisted customers with price checks, lifting heavy items and addressing other inquiries
- Executed accurate and efficient data entry to support operational needs
Sales Supervisor
upfield
11.2022 - 09.2023
- Achieved sales targets and KPIs within assigned territory, including new shop additions and management of company chillers
- Developed diverse sales portfolio across Bakery, Supermarkets, General Stores, and Wholesale channels in Lahore territory
- Implemented sustainable Route-To-Market strategy for designated geographical area
- Execute Trade Marketing plans such as the BBM Star program and the LMT annual locking program
- Ensure incentive disbursement to customers based on KPI achievement
- Prepare and deliver comprehensive sales reports to management, covering team performance and mission-related objectives
- Collaborate with the Area Sales Manager (ASM) by regularly preparing and submitting
General Trade Supervisor
Limited
Lahore, Pakistan
07.2022 - 10.2022
- Enhanced brand visibility and merchandising across GT channels.
- Placement of POSM at trade universe through following team members to enhance the visibility of Nestlé Products
- Organized and distributed POSM for RS&F territory merchandising team, including remote areas.
- Developed daily monitoring sheets and reports to track merchandising team visits.
- Reported directly to SPS and project manager regarding project updates and team performance.
- Increased customer satisfaction by resolving issues
- Used Microsoft Word and other software tools to create documents and other communications
Channel Supervisor
B for LG Nestle
Lahore, Pakistan
12.2021 - 06.2022
- Analyzed channel data to generate insights for strategic decisions.
- Tracked performance and merchandising adherence of contractual outlets against set KPIs, ensuring effective channel activations.
- Supported Channel Sales Management team with timely month-end sales reporting and analysis, enhancing data-driven decision-making.
- Support the Lahore channel team in negotiating the best in-store locations for channel contracts & executions
- Coordinated with vendors to secure quality branding and accurate pricing.
- Actively listened to customers, resolved concerns promptly, and escalated major issues to ASM for swift resolution.
- Prepared a variety of different Presentation reports and documents
Education
Certificate III - Wall & Floor Tiling
Pakenham Institute
Pakenham, VIC12-2026
MBA -
Polytechnic Institute Australia
Geelong, VIC03-2026
Bachelor of Business Administration -
Superior University
Lahore, Pakistan01-2022
ICS - Physics
Govt. Khawaja Rafique Shaheed College
Lahore, Pakistan01-2018
Skills
- Inventory management
- Material handling
- Product knowledge
- Safety protocols
- Facility maintenance
- Product merchandising
- Measurement
- Customer service
- Team collaboration
- Inventory management
Key Trade Relevant Skills
- Manual handling & physical fitness (lifting heavy stock, standing for long hours)
- Following instructions & safety protocols
- Basic tool familiarity & measurement (quick to learn new equipment)
Languages
English
Professional
Affiliations
- Gym sessions and outdoor playing activities
Timeline
Store Operator
7-Eleven
10.2025 - Current
Customer Representative
Enhance
02.2024 - 08.2025
Sales Supervisor
upfield
11.2022 - 09.2023
General Trade Supervisor
Limited
07.2022 - 10.2022
Channel Supervisor
B for LG Nestle
12.2021 - 06.2022
Certificate III - Wall & Floor Tiling
Pakenham Institute
MBA -
Polytechnic Institute Australia
Bachelor of Business Administration -
Superior University
ICS - Physics
Govt. Khawaja Rafique Shaheed College