Walid Talj

Dunyazad Lebanese Restaurant

01.1987 - 01.2017

Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Performed statistical analyses to gather data for operational and forecast team needs.
Conducted audit inspections and independent checks to verify parts and materials.
Reduced operational risks while organizing data to forecast performance trends.
Proactively identified areas of risk within the organization implemented necessary safeguards mitigating any potential negative impact on the business.
Managed day-to-day business operations.
Fostered an environment promoting continuous improvement empowering employees to identify opportunities for enhancing operational efficiency.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Conducted target market research to discover customer needs and analyze competitor trends.
Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.