Wanita Ellis
Bundaberg,QLD
Summary
I am flexible and a reliable individual with a broad range of experiences in a variety of workplace environments including finance, administration, retail, health, hospitality, and sole trading. With this previous experience, I have developed exceptional communication and leadership skills. I have pride myself on being empathetic and treating everyone with respect and dignity. I have the ability to work independently or as a productive member of a team. I approach new challenges with enthusiasm and a determination to learn and achieve successful outcomes for myself and the colleagues I work alongside. I am adaptable and self-motivated in advancing my skill set in being a lifelong learner. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
31
31
years of professional experience
Work History
Personal Care Assistant
Palm Lakes
Bargara, QLD
11.2023 - Current
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
Support Worker
Spinal Life
Bundaberg, QLD
08.2023 - 12.2023
- Monitored client wellbeing and reported any changes or concerns to relevant staff members.
- Supported clients' social, physical and emotional needs to help integrate into local community.
Finance Officer
All Plan Management
08.2022 - 09.2022
- Data entry, Invoice Processing, Responding to emails, Answering phone inquiries, Word processing, Working as a team & independently
Volunteer Tourism Ambassador
Bundaberg Tourism Centre
06.2022 - 08.2022
- Greet & assist visitors with local travel information, Restock shelves with pamphlets & stock, Sales & Cash handling, Comply with food safety policies and standard precautions, Perform duties as required, Printing
Casual Teach Aide
Kepnock High School
02.2022 - 08.2022
- Assist students with learning difficulties, Assist teachers with classroom activities, Help support students with managing behaviors, Help maintain school standards, Be flexible & Supportive across a range of subject areas
Customer Service Officer
Bay Audio Sugarland
08.2019 - 01.2020
- Deliver exceptional customer service, Generate new customers, Meet required monthly KPI's, Administration duties/ data entry, Attend call enquiries to customer satisfaction, Minor repairs to hearing aids, Display leadership, Assist in training & inductions of new employees, Follow directions by management, Willingness to learn from other team members, Work effectively as a team member or autonomously, Always maintain security of store, Consistently behave in a professional manner, Maintain harmony in the workplace, Understand & explain audiograms to customers
Personal Carer
Riverlea Blue Care
02.2019 - 08.2019
- Provide individual support, Support independence and wellbeing, Communicate & work in health or community services, Work with diverse people, Work legally & ethically, Recognise healthy body systems, Follow safe work practices for direct client care, Facilitate the employment of older people, Provide support to people living with dementia, Meet personal needs, Deliver care services using a palliative approach, Work with people with mental health issues
Owner/Operator
Sole Trader, See Book Exchange
01.2014 - 01.2015
- Research market for best location to start a small business, Secure lease, seek legal advice, finance fittings & stock, Buy, sell price & exchange books, Provide excellent customer service as a priority, Use my ability to communicate with a wide range of people, Promoting & create rapport with customers, Maintain finance records, Create & meet deadlines for taxation records, Join the broader business community through the local Chamber of Commerce & sought to improve local issues to support local business & the community
Administration
Scobie and Glover Engineering
01.2013 - 01.2013
- Maintain records using the QuickBooks program, Report financial records to Managing Director, Maintain & respond to emails incoming & outgoing, Online banking, payments & transfers, Manage general office duties
Sales Assistant/ Customer Service
Boomerang Book Exchange
01.2002 - 01.2007
Bar attendant
Globe Hotel
01.1996 - 01.1996
Data Entry/ Receptionist/ Administrator
Illawarra Institute of Technology
01.1993 - 01.1994
Assistant Sales Manager/ Announcer
A2Z 87.6fm Radio Station
- Source new advertisement sales, Promotion & marketing assistant, Advertisement creation assistant, Administration manager
Skills
- Compassionate Patient Care
- Toileting Assistance
- Direct Patient Care
- Care Plan Implementation
- Compassionate Caregiving
- Patient Assessments
- Chronic Disease Management
- Adaptive Equipment Use
- Behavior Management
- Adaptable Under Pressure
- Compassionate Care
- Incapacitation Care
- Behavior Redirection
- Client Rapport
- Observational Skills
- Personal Hygiene Assistance
- Emotional Support
- Tact and Diplomacy
Education Certificates
- IMPACT Community Services, Certificate III in Individual Support (Ageing), 08/2018
- Central Queensland University, STEPS Program Tertiary preparation, 02/2010
- IMPACT Community Services, Access Business & Finance Skills Certificate, 05/2009 - 06/2009
- Blue Card (Children)
- Yellow Card (disability)
- Vaccinated, COVID 19 & Flu, 2022
References
- Bruce Oliver, Disability Support Worker, Community Access Care, 0402443797
- Hilda Falzon, Personal Care Assistant, Palm Lakes Bargara, 0410543776
- Will Reid, Personal Care Assistant, Palm Lakes, 0437946272
Timeline
Personal Care Assistant
Palm Lakes
11.2023 - Current
Support Worker
Spinal Life
08.2023 - 12.2023
Finance Officer
All Plan Management
08.2022 - 09.2022
Volunteer Tourism Ambassador
Bundaberg Tourism Centre
06.2022 - 08.2022
Casual Teach Aide
Kepnock High School
02.2022 - 08.2022
Customer Service Officer
Bay Audio Sugarland
08.2019 - 01.2020
Personal Carer
Riverlea Blue Care
02.2019 - 08.2019
Owner/Operator
Sole Trader, See Book Exchange
01.2014 - 01.2015
Administration
Scobie and Glover Engineering
01.2013 - 01.2013
Sales Assistant/ Customer Service
Boomerang Book Exchange
01.2002 - 01.2007
Bar attendant
Globe Hotel
01.1996 - 01.1996
Data Entry/ Receptionist/ Administrator
Illawarra Institute of Technology
01.1993 - 01.1994
Assistant Sales Manager/ Announcer
A2Z 87.6fm Radio Station
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